Aboriginal Hospital Liaison Officer

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services. On 1 January 2026, Alfred Health will come together with Kooweerup Regional Health Service, Peninsula Health, Bass Coast Health and Gippsland Southern Health Service to create Bayside Health, a newly merged health service with more than 22,000 employees caring for a community of over 1.2 million Victorians. The new health service will provide people with the best possible care with services that support them throughout their lives. The merger will also strengthen our workforce, providing new training, education and career opportunities. Subject to final approval on 1 January 2026, all employees from the five health services will transfer to Bayside Health.

• Permanent Part Time (32 hours per fortnight)
• Community Development Worker Class 2B
• Great staff benefits!
• Located at Alfred Health

The Department

The Patient Experience Consumer Engagement (PECE) Department supports the organisational implementation, monitoring and evaluation of the Patients Come Frist Strategy our roadmap for providing high-quality, equitable, patient-centred care.

The PECE includes the following portfolios:

• Aboriginal Health
• Consumer and Community Participation
• Diversity, including cultural and linguistic diversity (CALD), lesbian, gay, bisexual, transgender, intersex, and queer (LGBTIQ), disability, and all other minority groups with potential unmet needs.
• Volunteer Program (The Alfred and Caulfield Hospital)

The Role

An exciting opportunity has arisen to join the dynamic and innovative Alfred Health PECE team. The Aboriginal Liaison Officer will support our commitment to better meet the health and wellbeing needs of our First Nations communities.

We are looking for an enthusiastic worker to provide consultations with patients, families and health professionals in order to improve access and care for Aboriginal patients. The AHLO will work with patients, and carers, to provide practical and culturally appropriate support to ensure they are followed up post discharge from acute health care with improved linkages to GP’s, community health and local Aboriginal services.

The AHLO will work collaboratively with positions in the local community such as Better Health Network and Access Health to develop efficient and coordinated services in response to the needs of the local Aboriginal community. The successful applicant will need to have a good understanding of the local Aboriginal community and the importance of engagement.

This role reports to the Aboriginal Hospital Liaison Team Lead  and works collaboratively  with the Social work team at Alfred Health. Experience in a hospital or a mental health setting is desirable. An understanding of working within an Electronic medical record is essential to this role.

This role may require the successful candidate to provide coverage on one weekend day to support patients and families. 

Qualifications and Experience Required

Qualifications

• Relevant tertiary qualifications in Health, Disability, Education, Social Sciences, Community Development or Project Management

Essential skills

• Experience working with the Aboriginal and Torres Strait Islander population
• Demonstrated experience in the local Aboriginal community is essential

Desirable

• Hospital based work experience
• Mental health experience

Staff Benefits

• Salary Packaging & Novated Leasing through Maxxia.
• Flexible Heath Insurance coverage through HCF Health Insurance
• On-site car & bike parking opportunities, Deducted Pre-Tax!!
• Fantastic onsite fitness facilities at The Alfred through ProSport Health and Fitness.
• Child Care Services at The Alfred managed by KU Children’s Services

Please address the Selection Criteria with your application.

If applicable, please specify specific requirements that you require in your cover letter or CV.

For any enquiries regarding this position, please contact Rhys Gleeson, Aboriginal Hospital Liaison Team Leader on [email protected].

Applications closing 11pm AEST, Friday, 3 October  2025.

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption. 

Website: www.alfredhealth.org.au