Improvement Consultant

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services. On 1 January 2026, Alfred Health will come together with Kooweerup Regional Health Service, Peninsula Health, Bass Coast Health and Gippsland Southern Health Service to create Bayside Health, a newly merged health service with more than 22,000 employees caring for a community of over 1.2 million Victorians. The new health service will provide people with the best possible care with services that support them throughout their lives. The merger will also strengthen our workforce, providing new training, education and career opportunities. Subject to final approval on 1 January 2026, all employees from the five health services will transfer to Bayside Health.

• Fixed Term & Permanent Roles Available
• Part-Time/Full-Time
• HS6 Classification

About us

The Operations Division governs and directs the work of the Health Services’ Clinical Programs and oversees the work of more than 9000 employees. The Division is led by the Chief Operating Officer (COO) and Deputy Chief Operating Officer (DCOO), and governs clinical and operational activity at The Alfred, Caulfield Hospital, Sandringham Hospital, Melbourne Sexual Health Centre and a number of smaller offsite clinical services. Supporting the work of the Clinical Programs and the Health Services more broadly, is a centralised team of project, innovation & improvement roles. The Improvement & Innovation Team has expertise in continuous improvement, project management, complex problem solving and facilitation. It supports internal teams to develop improved service delivery models, test and implement more efficient, effective and safe systems, and collaborate across the Health Service to enhance the organisation’s continuous improvement capability. 

About the role

The Improvement Consultant is a dynamic team member who works in partnership with staff and leaders across the organisation to solve problems, drive innovation and build improvement capability. They advise and support teams to transform services in order to improve the experience of our patients, the way teams work together, and the overall effectiveness and efficiency of the system. This role will report to the Deputy Director, Improvement & Innovation and will be part of a team of Improvement Consultants and Improvement & Innovation Project Officers. The role may be required to work across all Alfred Health campuses. 

About you

• Good experience, knowledge and understanding of improvement and innovation methodologies (eg PDSA, Lean Thinking, IHI Model for Improvement)
• A degree in relevant healthcare profession, management, or change management field
• Experience managing diverse stakeholder groups
• Experience collecting, analysing and communicating data
• Experience simplifying complex problems and ideas and presenting these to a wide range of audiences 
• Proficiency in Microsoft Office365, Visio or other visual mapping tools (e.g. Miro)
• Experience delivering training and building improvement and innovation capability Desirable
• Experience in coaching or mentoring of staff 

Any queries please contact Sarah Smyth, Director Operational Strategy & Innovation on [email protected]

Applications Close: 11pm AEST, Sunday 12th October 2025

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption. 

Website: www.alfredhealth.org.au