MH Act Information Officer

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services. On 1 January 2026, Alfred Health will come together with Kooweerup Regional Health Service, Peninsula Health, Bass Coast Health and Gippsland Southern Health Service to create Bayside Health, a newly merged health service with more than 22,000 employees caring for a community of over 1.2 million Victorians. The new health service will provide people with the best possible care with services that support them throughout their lives. The merger will also strengthen our workforce, providing new training, education and career opportunities. Subject to final approval on 1 January 2026, all employees from the five health services will transfer to Bayside Health.

• Permanent Full time / or 2 x part time
• YC90 Admin Officer Grade 3
• St Kilda Road
• Great staff benefits! 5 weeks annual leave and salary packaging

The Department

Alfred Mental and Addiction Health (AMAH) provides specialist psychiatric clinical care to people with severe mental illness. The program has a primary responsibility for residents of inner South-eastern metropolitan Melbourne but cares for all patients seeking its services.

Our mission in AMAH is to enable people of all ages to lead their own meaningful and purposeful lives by providing innovative, compassionate, and collaborative mental health and wellbeing treatment, care and support.

The Role

Are you passionate about supporting better mental health outcomes and keen to develop your skills in health information management? Join our team as a Mental Health Act Information Officer, where you’ll play a vital role in supporting the smooth operation of Mental Health Tribunal Hearings and ensuring accurate, high-quality information management across AMAH.

In this dynamic role, you’ll:

• Provide key assistance to the Mental Health Tribunal Coordinator, including coverage during busy periods and leave.
• Coordinate and schedule Mental Health Tribunal Hearings, ensuring timely access to essential documentation for all parties.
• Collaborate with the Mental Health Information Management and Data Team to enhance data accuracy, streamline administrative processes, and contribute to continuous improvement across the service.

This position offers an excellent opportunity for Health Information Management students or graduates to gain hands-on experience in a real-world healthcare setting while making a meaningful contribution to mental health care delivery.

We’re looking for someone who brings

• Exceptional organisational and multitasking skills
• The ability to adapt quickly and work collaboratively with both clinical teams and consumers
• A commitment to professionalism, accuracy, and person-centred care

Experience and Qualifications Required

• Excellent communication skills (written and verbal)
• Ability to manage timelines
• Ability to prioritise
• Ability to identify problems and suggest solutions
• Customer/client focused

Staff Benefits

Join our team and contribute to a meaningful administrative role that supports mental health professionals in delivering exceptional care to our community.

• Salary packaging & novated leasing through Maxxia
• Flexible health insurance coverage through HCF Health Insurance
• Onsite car and bike parking opportunities, deducted pre-tax!!
• Fantastic onsite fitness facilities at The Alfred through ProSport health and fitness
• Childcare services at The Alfred managed by KU Children’s Services

If applicable, please specify specific requirements that you require in your cover letter or CV.

For enquiries regarding this position, please contact Joy Mangels Performance and Planning Manager on 9076 4765 or at [email protected]

Applications close 11pm AEST, Sunday 26th October 2025.

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption. 

Website: www.alfredhealth.org.au