Consumer Lived Experience Educator (Level 4) - Mental & Addictions Health

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services. On 1 January 2026, Alfred Health will come together with Kooweerup Regional Health Service, Peninsula Health, Bass Coast Health and Gippsland Southern Health Service to create Bayside Health, a newly merged health service with more than 22,000 employees caring for a community of over 1.2 million Victorians. The new health service will provide people with the best possible care with services that support them throughout their lives. The merger will also strengthen our workforce, providing new training, education and career opportunities. Subject to final approval on 1 January 2026, all employees from the five health services will transfer to Bayside Health.

• Permanent, Full-time (80hours with flexible ADO)
• Based in Alfred location
• Lived Experience Worker Level 4
• Frequent professional development opportunities and regular professional supervision

About us

Alfred Mental & Addiction Health (AMAH) is responsible for the operation of services, which focus on people with a severe mental illness residing in the Inner South Eastern area of Melbourne.

The single most important goal of AMAH is to create an environment that facilitates clinical recovery, supports individual recovery efforts and strives to minimise service system barriers to the recovery process.

Workforce Development and Education

AMAH Workforce Development and Education is a dynamic team of interdisciplinary workers including lived experience Peers providing training and education to Nursing, Peer Workers and Allied Health staff working in all areas of psychiatry. We work closely with management and staff to support cultural change and personal development using a collaborative approach.

LIVED EXPERIENCE WORKFORCE

The Lived Experience Workforce within AMAH is a growing and thriving workforce of 70 designated lived experience roles. These roles include but are not limited to: Directors of Lived/Living Experience, Consumer/Carer Workforce Managers, Lived Experience Team Leaders, Senior Consumer/Carer Support Workers, Consumer/Carer Consultants, Discovery College Leads and Educators. We work across the Hospital and Emergency, Adult and Older Adult, headspace and Infant, Child & Youth, and Statewide Services including the Women’s Mental Health Service and the Residential Eating Disorders Service. 

What you’ll be doing

As our Consumer Lived Experience Educator, you will undertake administrative and educational responsibilities for consumer lived experience education including; contributing to clinical trainings from a consumer perspective, contributing to trainings for the consumer workforce and the delivery of the Peer Cadet Program which will include co-ordination of day-to-day activities, facilitation of learning modules, support with discipline supervision & reflective practice. The position will also support the co-ordination of consumer peer placement and assessment of job readiness of cadets through observation of experiential learning within the clinical mental health setting.

About you

• Lived experience as a consumer experiencing mental health challenges
• Minimum 3 years’ experience of working in a designated consumer lived experience role in a mental health service
• 1 year experience of working in a designated lived experience leadership role
• Cert IV in Training and Assessment and/or adult education or currently enrolled to complete the Cert IV in TAE within 2 years of role commencement.
• Australian working rights
• Current Influenza vaccination
• Be willing to undergo a Background Check

Other benefits

• Salary Packaging & Novated Leasing through Maxxia.
• Flexible Heath Insurance coverage through HCF Health Insurance
• On-site car & bike parking opportunities, Deducted Pre-Tax!!(subject to availability)
• Fantastic onsite fitness facilities at The Alfred through ProSport Health and Fitness.
• Child Care Services at The Alfred managed by KU Children’s Services

If this opportunity sounds like it is for you, click the APPLY button, include your resume and cover letter. 

For more information regarding the position, please contact Prunella Howell-Jay on ph: 0436 858 674

Closing date: Wednesday, 10th December 2025 by 11pm AEDT

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption. 

Website: www.alfredhealth.org.au