Administration Officer / Telephonist - Vaccination Scheduling Team - Alfred Healthicon-resource-website icon-resource-website

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Administration Officer / Telephonist - Vaccination Scheduling Team

  • LocationThe Alfred
  • Work TypeFull Time - Fixed Term
  • Positions8 Positions
  • Applications Close AtClosed 6 days ago
    Published on 3 May 2021

Applications closed

We are no longer accepting applications for this position.

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  • Job no: 34105
  • Categories: Administration, Administration & Office Support

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory, to inpatient and home and community based services.

  • Administration Officer / Telephonist - Vaccination Scheduling Team
  • Full time - 76 hours per fortnight
  • Fixed term – August 2021
  • Classification code – HS1A/HS1
  • Staff benefits

DEPARTMENT

Alfred Health Outpatients Program is responsible for the overall delivery of a number of non-admitted or ambulatory services across the organisation, including Specialist Consulting Clinics, The Alfred Transit Lounge, GP Liaison and Specialist Clinic referrals and enquiries. The largest component of these is the Specialist Consulting Clinics which provide scheduled medical, nursing and allied health services to non-admitted patients at all three campuses. Approximately 1000 patients are treated daily across Alfred Health Specialist Consulting Clinics within surgical, medical and other specialties.

POSITION:

This position reports to the Administration Supervisor of the relevant work group. As part of the administration team for the Outpatient Program the administration officer will effectively and efficiently perform a range of administrative and clerical tasks with a focus on telephony and appointment scheduling to support and assist the day to day function of the health service. The role is responsible for ensuring that the service provides best customer outcomes and meets both internal and external, including government, reporting requirements

QUALIFICATIONS/EXPERIENCE REQUIRED

Essential

  • Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational)

Highly Desirable

  • Previous administration experience in a health setting
  • Previous telephony experience

Desirable

  • Understanding of confidentiality and privacy legislation
  • Knowledge of Cerner Programs
  • Typing accuracy and speed of at least 40wpm
  • Understanding of medical terminology
  • Demonstrated ability to plan work flow, prioritise and delegate in order to meet deadlines

BENEFITS:

  • Salary packaging
  • Novated leasing
  • Onsite gym
  • Easy public transport access

Enquiries: Simon Mathieson, Operations Manager, Outpatient Program, Outpatient on 03) 9076 0502

To apply: Please click on the APPLY FOR THIS JOB button

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.

Website: www.alfredhealth.org.au

  • Closed 6 days ago - 09 May 2021
  • Published on 03 May 2021, 12:07 AM