Receptionist/Administration Officer - Alfred Healthicon-resource-website icon-resource-website
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Receptionist/Administration Officer

LocationAlfred Health
Work TypePart time
Positions1 Position
Job no: 70597
Category: Administration, Administration & Office Support

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.

  • Permanent Part Time (0.4 EFT / 32 Hours)
  • Administration Officer Grade 2
  • Located at headspace Early Psychosis - Bentleigh
  • Great Staff Benefits! Salary Packaing & Novated Leasing

About the team

headspace Early Psychosis, established in 2011, is an accessible youth and family friendly mental health service for young people (12-25) struggling with hearing voices and unusual beliefs. It builds on individual strengths and resilience, uses the wisdom of lived experience and fosters hope, potential and recovery. headspace Early Psychosis operates in five headspace centres across the Southern Metropolitan Region of Melbourne. Four regional Community Care Teams (CCTs) are based in Bentleigh, Frankston, Dandenong and Narre Warren. The service also includes a Mobile Assessment and Treatment Team (MATT) and a centre-based Recovery Program (RC) to serve the whole of the Southern Metropolitan region.

headspace Early Psychosis works in partnership with the Discovery College an educational program t that supports people to learn from different perspectives on mental health. The Discovery College is a core part of our workforce development program and all staff are expected to participate.

headspace Early Psychosis utilises dialogical practice principles in our work with young people and families. This is an alternative way of structuring mental health services in order to most effectively help people who are experiencing distress, crisis and mental health difficulties. It is a needs-adapted network-based approach to treatment, bringing together those people who are important to the young person and involving everyone in the support and decision making.

About the role

The position will provide outstanding service to clients and administrative services to headspace allied health staff and private practitioners to ensure the effective delivery of all administrative functions. Functions will include friendly and helpful reception, maintaining appointment systems, billing and medical records, other database management and application of Microsoft office tools. The position will be integral to the overall functioning and delivery of mental health and wellbeing services to young people and their families and carers.

The position requires an experienced medical receptionist preferably with an understanding of the management of people with various medical and social issues. The position requires a high performer who is customer focused, motivated, and enthusiastic, and can demonstrate initiative.

Skills & Experience

  • Experience as a Medical Receptionist preferred but not essential
  • Knowledge of General Practice software preferred but not essential (training can be provided).
  • Knowledge of Medicare Billing preferred but not essential (training can be provided).

Benefits

  • Salary Packaging & Novated Leasing through Maxxia.
  • Flexible Heath Insurance coverage through HCF Health Insurance
  • On-site car & bike parking opportunities, Deducted Pre-Tax!!
  • Fantastic onsite fitness facilities at The Alfred through ProSport Health and Fitness.
  • Child Care Services at The Alfred managed by KU Children’s Services

If applicable, specify specific requirements that you require in the cover letter or CV.

Any queries please contact Cathryn Swifte, Office Manager on [email protected]

Applications Close: 11pm AEST, Friday 27th September 2024

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.

In accordance with the Health Minister's Covid-19 Mandatory Vaccination Order, all Alfred Health employees are required to be fully vaccinated (3 doses) for COVID-19 or hold an acceptable medical exemption. Furthermore, in accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption. 

Website: www.alfredhealth.org.au