Switchboard Operator

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.

• Full Time 80hrs/fortnight with ADO (7:00-15:30)
• Managers and Administrative Worker Grade 1 
• 5 Weeks Annual Leave + 13 ADO's
• Located at The Alfred 
• Great Staff benefits 

THE DEPARTMENT 

The Alfred Health Outpatients Program is responsible for the delivery of a number of non-admitted services across the organisation as well as several services that support the delivery of clinical care, including Specialist Consulting Clinics, GP Liaison Service, Health Information Service and the Referral In service.

THE ROLE 

We currently have a vacancy for an experienced switchboard operator to operate The Alfred’s switchboard. The successful applicant will be responsible for handling telephone calls from external and internal customers, whilst ensuring that all calls are answered in a timely fashion. This position also includes updating changes to medical staff rosters and dealing with emergency calls promptly. 

SKILLS AND EXPERIENCE

• Higher School Certificate/Victorian Certificate of Education.
• Previous clerical and switchboard experience, preferably in a Hospital environment.
• Highly developed organisational, communication and interpersonal skills.

BENEFITS

• Access to Salary Packaging and Novated Leasing
• Health and Wellbeing initiatives in addition to discounted health insurance
• On-site child care centre
• Discounted on-site car parking
• On-site gymnasium

If this opportunity sounds like it is for you, click the APPLY button, including your resume and cover letter. 

For a confidential discussion please contact Kristina Janus (Switchboard Team Leader) on 9076 2439

Applications Close: 11pm AEST, Monday 29th April 2024

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.

All Alfred Health employees are required to be vaccinated against COVID-19. This is in accordance with the Vaccination of Health Care Workers (COVID-19) Directions - Health Services. All Alfred Health employees are required to be vaccinated against influenza. This is in accordance with the Mandatory Vaccination of Health Care Workers (Influenza Vaccine) Directions - Health Services Establishments for influenza.

Website: www.alfredhealth.org.au