Alfred Health
Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.
- Permanent Part Time Position (various hrs available)
- Managers and Administrative Worker Grade 1 Level 1 (HS1)
- Located at Sandringham Hospital
- Great staff benefits! 5 Weeks Annual Leave & Salary Packaging
About the Role
The Emergency/Reception Clerk is a pivotal role within Sandringham Hospital. As a first point of contact to our patients and visitors, members of staff and other hospital personnel, both face to face and over the phone, they are required to promote excellent customer service. The role is responsible for all patient registrations, admissions and discharges within the emergency department. The role also provides general clerical support to the department as directed by and in collaboration with nursing and medical staff. This clerical position incorporates a 24/7 rotating roster including day, afternoon, evening and nights. The successful candidate must be able to work across all shifts.
Duties
- Demonstrate, understand and comply with the need for strict confidentiality concerning any patient details
- Demonstrate a courteous and respectful manner in all interactions with patients, their relatives and visitors to the Department
- Assembling and labelling correctly all patient documentation in a timely manner
- Photocopy Sandringham ED paperwork for inclusion in Monash Women’s at Sandringham histories as required
- Obtain relevant medical histories from other hospitals
- Restock stationery levels throughout the department
- Answer switchboard phone and disseminate calls to appropriate areas
Skills & Experience
- Excellent clerical, typing and computer skills
- Adequate command of English both written and oral
- Basic understanding of medical and hospital terminology
- Demonstrate success in customer service skills
- Understanding and compliant with policies and procedures
Benefits
- Salary Packaging & Novated Leasing through Maxxia.
- Flexible Heath Insurance coverage through HCF Health Insurance.
- On-site car & bike parking opportunities, Deducted Pre-Tax!!
- Fantastic onsite fitness facilities at The Alfred through ProSport Health and Fitness.
- Child Care Services at The Alfred managed by KU Children’s Services.
If applicable, specify specific requirements that you require in the cover letter or CV.
Any queries please contact Sharon Jones, Team Leader (Clerical), at [email protected]
Applications closing 11pm AEST, Sunday 29th September 2024.
Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.
In accordance with the Health Minister's Covid-19 Mandatory Vaccination Order, all Alfred Health employees are required to be fully vaccinated (3 doses) for COVID-19 or hold an acceptable medical exemption. Furthermore, in accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.
Website: www.alfredhealth.org.au