Patient Experience Officer - Volunteer Program

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services

Patient Experience Officer- Volunteer Program

An exciting opportuntiy/secondment has arisen within the PECE team for a person who is passionate about leading a volunteer program that fosters meaningful contribution of volunteers and improves the patient and staff experience at Alfred Health.

• Fixed Term ending April 2026
• Part Time at 64 hrs per f/n (4 days per week)
• Grade 4 Administrator
• Based at The Alfred

About the Role

We are seeking a motivated and highly organised person to join Alfred Health's Patient Expereince and Consumer Engagement team as the Volunteer Coordinator. This role focuses on focuses on ensuring volunteer contributions are safe, meaningful, supported and responsive to organisational needs. 

Qualifications and Experience Required

• Diploma or Bachelor degree in a healthand/or management
• Experience in coordinating Volunteer programs and/or extensive experience in volunteer/consumer/community participation.
• Excellent interpersonal, written, and oral communication skills, including the ability to work in a consultative manner.

Staff Benefits

• Generous salary packaging and novated leasing are available through Maxxia
• Onsite child care services, a payroll deductible expense
• Onsite staff gym, a payroll deductible expense
• Modern onsite library facilities, exclusive to Alfred Health staff
• Access to health and wellbeing incentives
• Discounted health insurance

For enquiries, please contact Robyn Wright, Improvement Coordinator Team Leader at [email protected]

Applications close at 11 pm Tuesday, 15th April 2025

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.

Website: www.alfredhealth.org.au