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Ward Clerk

LocationAlfred Health
Work TypeFull Time - Fixed Term
Positions1 Position
Job no: 69522
Category: Administration, Administration & Office Support

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.


  • Fixed Term Full Time 1.0 EFT - 12 Months with Potential Renewal
  • Managers and Administrative Worker Grade 1 ($58k - $64k)
  • Alfred Hospital Location
  • Great staff benefits, 5 Weeks Annual Leave & Salary Packaging

About the team

The Alfred Health Cancer Program is responsible for the overall delivery of a comprehensive cancer service which involves a number of clinical areas and units including; Medical Oncology, Haematology, Bone Marrow Transplant, State-wide Haemophilia Service, Radiation Oncology, Palliative Care and the Victorian Melanoma Service. Alfred Health’s Haematology Oncology Centre (HOC) located at the Paula Fox Melanoma and Cancer Centre, is a fully integrated cancer service providing care for most adult cancers including solid tumours and blood cancers, as well as an apheresis and outpatient stem cell transplant service. The majority of these services will relocate to our new facility onsite at The Alfred, The Paula Fox Melanoma and Cancer Centre (PFMCC) mid 2024.

About the role

The Ward Clerk is an integral member of this team and is responsible for the coordination of communication, patient services and clerical functions within the Haematology Trials Team. The Ward Clerk is primarily responsible for coordinating treatment and medical appointments and scheduling for patients attending the Haematology Oncology Centre. As the first point of contact for many patients, visitors and staff, the Ward Clerk facilitates excellent customer service and is central to the efficient and effective running of the unit environment. This role will also include backfilling the HOC scheduler position when required.

Skills & Experience 

  • Demonstrated computer literacy including Microsoft Office Applications (Word, Excel and Email)
  • Demonstrated skills in the use of IT systems, preferably in a health care setting (i.e. iPM, EMR)
  • Demonstrated understanding of pre-admission, admission and discharge principles
  • Excellent time management
  • Customer service experience


  • Salary Packaging & Novated Leasing through Maxxia.
  • Flexible Heath Insurance coverage through HCF Health Insurance
  • On-site car & bike parking opportunities, Deducted Pre-Tax!!
  • Fantastic onsite fitness facilities at The Alfred through ProSport Health and Fitness.
  • Child Care Services at The Alfred managed by KU Children’s Services

If applicable, specify specific requirements that you require in the cover letter or CV.

Any queries please contact Christine Brooks at [email protected]

Applications Close: 11pm AEST, Tuesday 16th July 2024

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.

In accordance with the Health Minister's Covid-19 Mandatory Vaccination Order, all Alfred Health employees are required to be fully vaccinated (3 doses) for COVID-19 or hold an acceptable medical exemption. Furthermore, in accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption. 

Website: www.alfredhealth.org.au