Ward Clerk - Emergency Department

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.

• Ward Clerk – Emergency Department
• Permanent Positions
• Part Time - varying EFT (this will determine the vacancies available)
• HS1 classifications 
• Excellent professional development opportunities
• Amazing benefits

The Department

This is an incredible opportunity to join a fantastic team in a recently redeveloped Emergency Department. We treat patients who are suffering from serious illness or injury that could lead to severe complications if medical treatment is not received quickly. We strive to ensure all patients receive timely, high-quality care and receive prompt, upfront assessment by the most senior doctor available to minimise the time spent waiting.

The Role
The Emergency and Trauma Centre Ward Clerk position is a key role in registering, admitting and discharging all patients who attend the Emergency and Trauma Centre and the Virtual ED.

You will be responsible for the coordination of communication, patient services and clerical functions as directed by the Associate Director of Emergency Nursing. Your goal is to promote and maintain good customer relations with patients, visitors, and other hospital staff.

Skills/Qualifications Required
You will have outstanding interpersonal and customer relation skills to appropriately work with members of the public and a variety of health professionals. Experience with managing telephones and reception are essential. Excellent clerical and computer skills and the ability to multi-task are core skills required. 

Completion of a medical terminology course or experience working with medical terminology would be favourable.

Staff Benefits

• Access to Salary Packaging and Novated Leasing
• Health and Wellbeing initiatives in addition to discounted health insurance
• On site Car Parking (subject to availability) 
• Childcare Services (Alfred Hospital)
• Onsite Gym (Alfred Hospital)

For more detail on the role, please download the relevant position description. For further queries please Contact: Caitlin Wroblewski- [email protected]

Applications Close: 11pm AEST, Monday 9th October 2023

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.

In accordance with the Health Minister's Covid-19 Mandatory Vaccination Order, all Alfred Health employees are required to be fully vaccinated (3 doses) for COVID-19 or hold an acceptable medical exemption. Furthermore, in accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption. 

Website: www.alfredhealth.org.au