Team Leader - Employee Connect

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.

• Ongoing Appointment
• Full Time - 80 Hours + ADO
• Classification: Managers and Administrative Worker Grade 5
• Located at The Alfred

The Department

The Alfred Health Payroll Services & HRIS Application Team provides payroll services, HRIS System support and HR Administration related support to all employees across Alfred Health.

The Role

An employee centric, engaging, and innovative Employee Connect Team Leader to run a small team delivering transactional and administrative Employee Services for Alfred Health, which will include the management of staff queries, processing of employment contracts, termination documents, changes in conditions and other relevant HR changes, as well as the ownership of relevant policies and processes to support these activities. The role will incorporate project work and a strong drive on continuous improvement to deliver a positive customer experience.

The Employee Connect Team Leader will be responsible for maturing our employee services function; to provide a great employee experience on their journey with us and working to develop our capacity and capability by driving process improvements, providing timely and accurate advice

This position is required to work across all Alfred Health sites to meet business needs. You will work collaboratively with Alfred Health’s Finance & People & Culture Divisions including Recruitment, Occupational Health and Safety, and Employee Relations to support the provision of a total HRIS, Rostering T&A, and Payroll Service.

Qualifications & Experience Required

Essential                 

• Extensive experience in a HR administrative function, preferably with experience in a shared service or operational support environment.
• Ability to manage a team across multiple remote locations to achieve organisational objectives.
• Ability to manage the needs of multiple diverse business units across a broad geographic area.
• Knowledge of HCM/HRIS system administration, and on-going process and systems improvement is highly desirable.
• Strong reporting, metrics, and analytic experience.
• Strong experience in supporting and delivering projects impacting HR processes and systems.
• Experience working within a high-volume environment

• Outstanding customer service skills
• Ability to think logically, critically, and constructively about complex problems, and propose creative solutions that address business needs 
• An ability to manage competing priorities in a complex environment, using your own judgment and taking the initiative in problem resolution 
• Willingness to challenge and ask questions 

• Excellent communication skills both verbal and written
• Enthusiasm and drive to achieve excellent results
• Quality assurance
• Microsoft Excel - Intermediate level minimum including Macros                          

Desirable

• Health industry experience
• Tertiary qualifications in HR or related discipline
• SuccessFactors or UKG (Kronos) experience

Benefits

• Salary Packaging
• Discount Health Insurance
• On-Site Gym
• Staff Parking
• Close Proximity to Public Transport.

All enquires to John N Taylor, Director, Payroll & HRIS Applications Support on [email protected]

Applications Close: 11pm AEST, Thursday 21st September 2023

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.

In accordance with the Health Minister's Covid-19 Mandatory Vaccination Order, all Alfred Health employees are required to be fully vaccinated (3 doses) for COVID-19 or hold an acceptable medical exemption. Furthermore, in accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption. 

Website: www.alfredhealth.org.au