Reception/Admin Officer Grade 1 - Alfred Healthicon-resource-website icon-resource-website
‹ Back to all jobs

Reception/Admin Officer Grade 1

  • LocationAlfred Health
  • Work TypeFull time
  • Positions1 Position
  • Job no: 66113
  • Category: Administration, Administration & Office Support

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.

  • Ongoing Appointment
  • Full-Time position - 80 Hours + ADO 
  • Classification code – YC88
  • St Kilda Rd location
  • Staff benefits


Alfred Mental and Addiction Health (AMAH) is responsible for the operation of services which focus on people with a severe mental illness residing in the Inner South-eastern area of Melbourne. Services are provided by several teams located at the Alfred Hospital (Commercial Road, Prahran) and at St. Kilda Road Clinic, Alma Road ARCC in St. Kilda, the Child & Adolescent Service located in Moorabbin and Aged Psychiatry services located at Caulfield hospital. AMAH also works in partnership with relevant local nongovernment and social support agencies.

St Kilda Road Clinic: St Kilda Road Clinic (SKRC) is the (Adult) Community Mental Health Service delivery site for Alfred Mental and Addiction Health, servicing the Port Phillip, Stonnington and Glen Eira Local Government areas, as well as the Southbank part of the City of Melbourne.


We are seeking a skilled and highly motivated person to join our St Kilda Road Clinic.

St Kilda Road Clinic is part of Alfred Mental and Addiction Health and provides community mental health services to people experiencing mental illness.

Administration staff work together to provide integral non- clinical support to clinicians  of both SKRC and Southcity Clinic in the delivery of clinical services by ensuring the systems and processes, which underpin clinical care are maintained at a high standard.  

The SKRC Administration Officer (Reception and general administration) will undertake a full range of administration duties including reception duties, clerical duties, application-based data management and entry, customer service and health information services.

While these positions are based at the St Kilda Road Clinic, the incumbents may be required to work from other AMAH sites.


  • Year 12 and / or relevant work experience
  • Prior experience of working in a mental health or other health-care setting would be an advantage
  • Prior experience in a customer service or medical record type role would be an advantage.
  • All training would be provided along with ongoing support.


  • Portable long service leave from other public health services
  • Great employment benefits as part of Alfred Health - Wellbeing initiatives, access to salary packaging, novated leasing and discounted health insurance and banking
  • Located close to public transport, shops and restaurants

Enquiries: Lisa Bullen, Acting Office Manager On (03) 9076 9888

To submit your application please provide a supporting COVER LETTER  highlighting your experience and reasons for applying along with your supporting CV.

Applications Close: 11pm AEST, Wednesday 27th September 2023

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.

In accordance with the Health Minister's Covid-19 Mandatory Vaccination Order, all Alfred Health employees are required to be fully vaccinated (3 doses) for COVID-19 or hold an acceptable medical exemption. Furthermore, in accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.