Administration Support - Alfred Healthicon-resource-website icon-resource-website

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Administration Support

  • LocationCaulfield Hospital
  • Work TypeFull time
  • Positions1 Position
  • Applications Close AtCloses in 6 days
    Published on 14 Sep 2021
  • Job no: 40823
  • Category: Administration, Administration & Office Support

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory, to inpatient and home and community based services.

  • Permanent - ongoing
  • Full time - 76 hours per fortnight
  • Classification - HS1
  • Caulfield location
  • Staff benefits

The Department

Alfred Health Carer Services (Carer Services) reports to the Deputy Director of Operations - Community Integration, which is part of the Home, Acute and Community program. Carer Services supports carers, the person being supported and care relationships in a client-centred, timely and responsive manner. Page 2 of 4 Carer Services is funded by State and Commonwealth Governments to deliver multiple programs including phone support, in person support services, peer support, information and social activities to carers (including young carers) of people who are aged, living with dementia, have a disability or chronic illness, and/or mental illness.

The Role

Administration staff are part of the Operations Team comprising administration, information, quality and contracts, accounts receivable and technical expertise in supporting the operations of the service. Administration roles are integral to the smooth operation of Carer Services providing administrative support to service delivery. The Administration team work across all Carer Services sites. Administration staff perform a range of tasks associated with responding to calls, upholding office environments and operations, arranging service bookings and confirmations and providing support to staff and management.

Qualifications/Experience Required

Essential

  • Current Victorian Driver Licence
  • Demonstrated skills and experience in office administration
  • Proven ability to provide excellent customer service
  • Strong computer literacy including Microsoft Office applications (Word, Excel, PowerPoint, Publisher, Outlook), databases and online environments
  • Ability to initiate, develop and maintain effective administrative and office systems and procedures
  • Ability to learn new systems, processes, programs, database and software
  • Initiative and ability to prioritise and meet tight deadlines with some guidance and supervision
  • Ability to prepare/update routine documents and databases
  • Ability to assess the importance and urgency of issues as they arise, escalating to senior staff appropriately

Desirable

  • Certificate III or higher in Business Administration, Customer Contact or equivalent
  • Formal training in Microsoft applications
  • Awareness of issues facing carers and people from diverse communities.

Staff Benefits

  • Friendly, supportive team culture
  • Salary packaging
  • Staff parking
  • Novated Leasing
  • Close to public transport and shops

All enquiries to Melanie Carlson Team Leader Operations on (03) 9076 9654

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.

Website: www.alfredhealth.org.au

  • Closes in 6 days - 29 Sep 2021
  • Published on 14 Sep 2021, 4:07 AM