Operations Manager

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory, to inpatient and home and community-based services.

• Permanent position
• Full time - 80 hours per f/n plus ADO
• Classification: Administrator Grade 6
• Location: Melbourne Sexual Health Centre (MSHC), Carlton
• Great staff benefits

About the Department

Melbourne Sexual Health Centre (MSHC), Alfred Health is seeking a dynamic, motivated and high performing business professional for the role of Operations Manager.

MSHC  is a busy, community-based clinic specialising in the testing and treatment of sexually transmissible infections (STIs).   MSHC provides screening, testing, counselling, information, referral, health education and clinical management of STIs including HIV/AIDS and hepatitis C.  It is reputed as a leader in sexual health and has an active research focus.  The staff, of approximately 80,  includes administration and business support staff, information technology team, counsellors, doctors, nurses, researchers and post graduate students.

Position Summary

The Operations Manager is responsible for the centres budget preparation forecasting and reporting and plays a key role contributing to the strategic management of MSHC.  The Operations Manager has responsibility for managing the admin and business support team.  This role calls for a manager who has a positive outlook, is adaptable and has capacity to be versatile and innovative in a fast paced, dynamic work environment.

Specific responsibilities will include:

• Financial management and reporting
• Budget preparation and forecasting
• Facility and capital works management
• Human resource management
• Business support service management
• Occupational health and safety
• Corporate communications
• Digital content and marketing
• Organisational development

​​​​​​In a typical work week, you may:

• Prepare financial reports for the management team
• Manage the new staff recruitment process
• Manage building maintenance issues
• Collaborate on website content with internal stakeholders
• Provide performance improvement feedback for a staff member

Please refer to the position description for more detailed information.

Essential Selection Criteria

• Relevant graduate and/or postgraduate qualifications in business finance
• Extensive experience and demonstrated ability in business management, including human resource management and office administration
• Demonstrated financial management abilities
• Demonstrated advanced computer skills in MS Office suite and ability to learn multiple company software systems
• Excellent interpersonal and communication skills
• Proven ability to take initiative and work independently and proactively
• Proven problem-solving skills which can be applied to a range of circumstances
• Excellent writing skills, including the ability to develop reports, briefings and submissions
• Non-judgemental, approach when dealing with diverse and at-risk populations

Desirable

• Experience in health services administration
• Ability to provide authoritative advice and recommendations on complex issues
• Proven ability to work effectively with multi skilled professionals in a health services delivery program.
• Functional understanding of public policy and management of a health facility within the health sector
• Experience in accreditation systems and processes relevant to the health sector, including policy and protocol development
• Experience in organizational and operational reviews, evaluation and associated restructuring and systems development
• Demonstrated capacity to provide effective leadership and supervision
• Capacity to work effectively across multiple portfolios
• Demonstrated ability to be adaptable, flexible, display initiative, consult as required and work effectively as a management team member
• Ability to manage a team with dynamic skills and personalities
• Capacity to encourage and support continual professional and personal development in their team

Staff Benefits

• Salary packaging and novated leasing are available
• Health and wellbeing incentives
• Discounted health insurance

Please submit your CV and a cover letter which addresses the essential and desirable criteria.

If you have any questions about this role, please contact Ria Fortune 03  9341 6237

Applications close at COB Friday, September 22, 2024

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.

In compliance with the Victorian Chief Health Officer's Mandatory Vaccination Directions, all Alfred health employees must be vaccinated against COVID-19 with TGA approved vaccine and must have evidence of their vaccination status. 

Website: www.alfredhealth.org.au