Business Support Officer - Clinical Trials Unit - Alfred Healthicon-resource-website icon-resource-website

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Business Support Officer - Clinical Trials Unit

  • LocationAlfred Health
  • Work TypePart Time - Fixed Term
  • Positions1 Position
  • Applications Close AtCloses in 9 days
    Published on 18 Nov 2020
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  • Job no: 30997
  • Categories: Administration, Administration & Office Support

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory, to inpatient and home and community based services.

  • Business Support Officer - Neurology Clinical Trials
  • Fixed Term, December 2021
  • Part Time – 24 hrs per week
  • Classification Title: HS3
  • Department/Unit: Clinical Research Unit, Neurology


Neurology is a developing specialty within Alfred Health, and recent investment has produced significant growth in this area, particularly with regard to research and clinical trials. Neurology at Alfred Health consists of inpatient units and a range of specialised outpatient clinics.

The Business Support Officer role provides an opportunity to join a dynamic Clinical Trials team as part of the Alfred Health, Department of Neurology. The Business Support Officer will work closely with research coordinators and clinicians, ensuring that all clinical trial payments are billed and all reimbursements for other expenses (such as patient accommodation, travel, HREC fees, ethics fees) are paid. The post holder will work closely with the departmental Business Manager. The position is for 3 days a week with potential to increase over time as the role expands.



  • Demonstrated experience in accounts receivable or book keeping
  • Excellent PC skills proficient in the use of Microsoft Suite – Word, Excel, PowerPoint and Outlook, Accounting software program
  • Well-developed interpersonal and communication skills, including the ability to liaise with people in a variety of contexts and levels of seniority
  • Demonstrated accountability and initiative
  • Demonstrated team work and collaboration to achieve department goals
  • Demonstrated time management, organisational skills and the ability to work effectively under pressure
  • Patient oriented focus with customer service orientation


  • Health Services capabilities for all staff: 
  • Knowledge of Medical Terminology
  • Knowledge of clinical trial implementation
  • Understanding Good Clinical Practice
  • Understanding the role of Trial Sponsors
  • Salary Packaging
  • Discount Health Insurance
  • Car Parking (subject to availability)
  • Onsite Gym
  • Child care service

All enquiries to Jack Germaine on 03) 9076 2029 

Applications close – 27th November 2020

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.


  • Closes in 9 days - 02 Dec 2020
  • Published on 18 Nov 2020, 1:50 AM