Patient Services Clerk - Alfred Healthicon-resource-website icon-resource-website

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Patient Services Clerk

  • LocationCaulfield Hospital
  • Work TypePart Time - Permanent
  • Positions1 Position
  • Applications Close AtCloses in 3 days
    Published on 30 Jun 2020
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  • Job no: 27417
  • Categories: Administration, Administration & Office Support

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory, to inpatient and home and community based services.

  • Permanent Part Time position
  • Evenings and weekends, 31.5 hours per fortnight - (public holidays as required)
  • Caulfield Hospital location 
  • Staff benefits


Caulfield Hospital's Main Reception and Switchboard is a busy service, responsible for handling all internal and external calls, including emergency calls, and professional handling of face to face customer enquiries, including patients, visitors and staff.


We currently have a vacancy to cover 4 hour evening shifts (16:00 - 20:00) and one weekend shift (12:00 - 20:00) a fortnight.

The successful applicant will work autonomously, and thus must demonstrate excellent, clear, quick and effective decision and communication skills, particularly during emergency calls. The ability to prioritise tasks, promote and maintain good customer relations, professional behaviour and team spirit is required.


  • Higher School Certificate/Victorian Certificate of Education 
  • Previous clerical experience, preferably in a hospital environment
  • Demonstrate highly developed organisational, communication and interpersonal skills 
  • Demonstrates ability to work well under pressure
  • Negotiation and conflict management abilities
  • Sound MS Office abilities, including basic Outlook, Word and Excel
  • Knowledge of healthcare organisations 


  • Salary packaging 
  • Novated leasing
  • Easy access to public transport and onsite parking 

For further inquiries, please contact Sally Smith on 9076 6100

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.


  • Closes in 3 days - 14 Jul 2020
  • Published on 30 Jun 2020, 8:04 AM