Telehealth Officer - Alfred Health icon-resource-website icon-resource-website

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Telehealth Officer

  • Location Alfred Health
  • Work Type Part Time - Permanent
  • Positions 1 Position
  • Applications Close At Closes in 11 days
    Published on 16 Jan 2020
  • Job no: 26735
  • Categories: Administration, Administration & Office Support

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory, to inpatient and home and community based services.

  • Permanent ongoing
  • Part-time position – 64 hours per fortnight
  • Classification code – HS3
  • Alfred location
  • Staff benefits


Located in the Outpatients Program, the Telehealth Office is responsible for the implementation and support of telehealth across Alfred Health. Our primary objective is to enable patients in Specialist Consulting Clinics to receive care via videocall, regardless of location. The Office also supports telehealth in other settings across Alfred Health, including wards and home-based care


The Telehealth Officer will contribute to the successful implementation, delivery, and acceptance of telehealth initiatives across Alfred Health and partner sites. The aim of the role is to ensure a positive experience for everyone involved in telehealth interactions and support delivery of a reliable, high quality service.


The Telehealth Officer will contribute to a range of projects to promote telehealth services, support governance and continuous improvement initiatives, and introduce innovate telehealth models of care at Alfred Health. On a day-to-day basis, they will use excellent organisational, prioritisation and communication skills to support a range of stakeholders, including staff (clinicians and clerical teams), patients, families, and healthcare professionals. The role will also be responsible for coordination and administrative tasks associated with the implementation of telehealth services



  • Strong interpersonal and customer service skills
  • Demonstrated time management and organisational skills
  • Project support experience
  • Current Victorian drivers licence


  • Degree qualification preferred
  • Experience with telehealth
  • Experience in the health sector
  • Demonstrated understanding and experience with Alfred IT systems including Cerner Powerchart and Scheduling
  • Experience in development of resources in a range of media


  • Salary packaging
  • Novated leasing
  • Onsite gym
  • Easy public transport access

If you are interested in this position or would like any further details, please contact Genna Burrows, Telehealth Lead on 9076 0941

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.


  • Closes in 11 days - 30 Jan 2020
  • Published on 16 Jan 2020, 5:10 AM