Personal Assistant

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.

• Personal Assistant Director Patient Experience Consumer Engagement
• Part-time, 60.8 hours per fortnight
• Permanent ongoing
• Classification code – HS3
• Alfred location
• Staff benefits

About the Department:

The Patient Experience Consumer Engagement program  strategically supports the organisational implementation, monitoring and evaluation of the Patients Come First (PCF) Strategy. The PCF Strategy is Alfred Health's  organisational ‘road map’ for agreed priorities of care and service supporting the best possible experience of care for all patients, irrespective of their individually diverse preferences, values and expressed needs.

It consists of the following portfolios;

• Aboriginal Health
• Consumer and Community Participation
• Diversity, including cultural and linguistic diversity (CALD), lesbian, gay, bisexual, transgender, intersex and queer (LGBTIQ), disability and all other minority groups with potential unmet needs
• Patient Feedback and Liaision
• Volunteer Program (The Alfred and Caulfield Hospital)

About the Role

We are seeking a highly organised and motivated person to join our dynamic team to provide a range of administrative functions to support the Director Patient Experience Consumer Engagement (DPECE). Functions include reception, diary management, travel management, record administration, database management, production of reports, administrative support to committees and support to senior management.

We strongly encourage people with lived experience, who identify with one or more minority and/or diverse population groups to apply.

About you

• Previous administration experience in a health setting
• Experience and accuracy in all facets of Microsoft Office and proficiency in sourcing information through internet search engines
• Proven ability in a similar environment where highly developed organisational skills are required as well as proficiency in a wide range of administrative support skills.
• Diary management including arranging meetings and events with internal and external stakeholders
• Support for the Director with timely production of agendas and minutes.
• Review and edit papers, reports and presentations and co-ordination of appropriate documentation for regular and other specific meetings, committees and events, ensuring deadlines are known and met
• Outstanding interpersonal and communication skills including the ability to communicate effectively with a diverse population and act with discretion when managing sensitive and confidential issues

Benefits

• Salary Packaging & Novated Leasing through Maxxia.
• Flexible Heath Insurance coverage through HCF Health Insurance
• On-site car & bike parking opportunities, Deducted Pre-Tax!!
• Fantastic onsite fitness facilities at The Alfred through ProSport Health and Fitness.
• Child Care Services at The Alfred managed by KU Children’s Services

If you would like further details regarding this position, please email Katrina Lewis, Director Patient Experience Consumer Engagement: [email protected]

Applications close  22 November 2024

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.

In accordance with the Health Minister's Covid-19 Mandatory Vaccination Order, all Alfred Health employees are required to be fully vaccinated (3 doses) for COVID-19 or hold an acceptable medical exemption. Furthermore, in accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption. 

Website: www.alfredhealth.org.au