Team Leader, Lived Experience

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.

Team Leader - Lived Experience Peer Work. AMAH Statewide Services

• Permanent, Part-time 0.8EFT, or Full-time with flexible ADO
• Based across Albert Rd Clinic and Armadale with some travel required
• Salary Range: $82k - $101k
• Frequent professional development opportunities and regular professional supervision

What's in it for you

• Opportunity to lead a team of lived experience peer workers
• Working in a program that places a high value on peer work perspective
• Working alongside Interdisciplinary team members using an Open Dialogue approach 
• Fitness Passport (Subscription membership to select gyms across Melbourne)

About us

Alfred Mental & Addiction Health (AMAH) is responsible for the operation of services, which focus on people with a severe mental illness residing in the Inner South Eastern area of Melbourne.

The single most important goal of AMAH is to create an environment that facilitates clinical recovery, supports individual recovery efforts and strives to minimise service system barriers to the recovery process.

WREN

The Woman’s Recovery Network (WREN) is a 35-bed women’s mental health service. This is an innovative response to the Royal Commission's recommendation on private/ public partnerships and the need for gender and sexually safe units. In partnership, Alfred Health, Ramsay Health, and Goulburn Valley Health will provide a state-wide, specialist comprehensive trauma-informed, wellness-focused service for women, or those who identify as women, who present with mental health conditions. This service will assess, treat, and support women over 18 years of age presenting with complex mental health conditions in a relational context, including presentation during the perinatal period and for women presenting with eating disorders.

This service includes a combination of inpatient and Hospital in the Home beds. Including 5 perinatal beds, 5 Eating Disorder beds, 14 General Women’s Mental Health beds (inclusive of 4 high-level of care beds) within the Albert Road Clinic (ARC) Hub and up to 4 beds in Sherbourne Private Clinic in Shepparton Spoke. 

What you’ll be doing

This dynamic Team Leader role has been created to provide operational leadership for the consumer and carer peer workers within the AMAH Statewide Services Directorate, which includes the WREN Inpatient and HiTH programs, as well as the Ngamai Wilam residential service (opening May 2025).

As the Team Leader, you will oversee the day-to-day operations of the peer workforce, including managing rosters, coordinating workflows, and ensuring the well-being of team members and service users. You will maintain a strong presence within WREN and Ngamai Wilam, fostering a supportive and collaborative environment for staff and participants.

This position is instrumental in ensuring the peer workforce remains recovery-oriented and well-integrated into clinical service delivery systems.

Key responsibilities include:

• Supporting the peer workforce to meet consumer and carer needs effectively.
• Promoting seamless integration of the peer workforce into service delivery systems.
• Ensuring clarity of scope of practice and alignment with recovery principles.

Your leadership will directly contribute to the success and sustainability of a robust and responsive peer program across AMAH State-wide Services.

The incumbent will work in collaboration with the Operations Manager – AMAH Statewide Services, WREN Clinical Director, WREN Nurse Manager, Ngamai Wilam Clinical Manager, Lived/Living Experience (LLE) Project Consultants, LLE Directors, and LLE Workforce Development Managers to ensure the delivery of safe and effective peer work that prioritizes the voice of consumers and carers, informing individual care and enhancing program outcomes within the Statewide Services streams.

About you

• The incumbent must have a lived experience of mental health challenges or has cared/supported someone who has accessed public or private mental health services.
• Min 5 years of experience in a designated Lived Experience Work role
• Experience working collaboratively with individuals and groups to build and maintain effective relationships within multidisciplinary teams.
• Formal qualifications are not mandatory for this role but may be helpful: Intentional Peer Support training, Peer Supervision Training and/or experience in leadership or management.
• Experience leading a team in a healthcare or community setting is desirable
• Australian working rights
• Current Victorian Driver's License, current Working with Children Check, and be willing to undergo a Background Check

Other benefits

• Salary Packaging & Novated Leasing through Maxxia.
• Flexible Heath Insurance coverage through HCF Health Insurance
• On-site car & bike parking opportunities, Deducted Pre-Tax!!
• Fantastic onsite fitness facilities at The Alfred through ProSport Health and Fitness.
• Child Care Services at The Alfred managed by KU Children’s Services

If this opportunity sounds like it is for you, click the APPLY button, include your resume and cover letter. 

For more information regarding the position, please contact Emily Stowell on ph: 0499401865 or [email protected]

Closing date: Friday 7th February 2025 by 11pm AEST

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption. 

Website: www.alfredhealth.org.au