Carer Consultant (LEW Level 3) - Statewide Women's MH Service - Alfred Healthicon-resource-website icon-resource-website
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Carer Consultant (LEW Level 3) - Statewide Women's MH Service

  • LocationThe Alfred
  • Work TypePart Time - Fixed Term
  • Positions1 Position
  • Job no: 65860
  • Category: Allied Health and Medical Science, Other Allied Health / Medical Science

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.


  • Part-Time (4 days/wk) to June 2026
  • Lived Experience Worker - Level 3
  • Located at Ramsay Clinic Albert Road in the Statewide Women’s Mental Health Service - SWMHS
  • Frequent professional development opportunities

What's in it for you

  • Regular professional supervision
  • Supportive multi-disciplinary team environment


About Us:

Alfred Health is the main provider of health services to people in the inner southeast suburbs of Melbourne and is also a major provider of specialist services to people across Victoria. The Health Service operates three outstanding facilities: The Alfred, Caulfield and Sandringham. 

AMAH has a mental health service and planning responsibility for residents of inner south-eastern metropolitan Melbourne. We care for people with severe and complex mental illness and psychological distress seeking specialist mental health & addiction treatment, care, and support. We are committed to implementing the reform agenda established by the Victorian government following the Royal Commission into Victoria’s Mental Health System. 

About the Role:

This is an exciting opportunity for a person with lived experience of supporting someone through mental health challenges, service use, periods of healing/personal recovery to use their lived expertise to contribute to change within the delivery of mental health services and be involved in the leadership influencing the design and delivery of a new and innovative service model for women.

The role will be an important component of the multidisciplinary leadership of the centre working in partnership with the Carer Consultant, Director and Nurse Unit Manager.

  • Educate – lead and co-produce the orientation and training of staff in the SWMH Centre to ensure an understanding of the value and contribution of the Carer Lived Experience workforce.
  • Engage with the organisations involved in this service to better understand the uniqueness and value of the Carer Lived Experience workforce.
  • Establish – support carer participation, representation and feedback including the development of outcome measures that can guide research and understanding of how the Carer Lived Experience workforce influences the delivery of care and outcomes for individuals utilising the service to improve the safety and quality of service provision.
  • Assist with recruitment and to ensure that there are appropriate supports for the Carer Lived Experience workforce within the Centre including provision of discipline specific supervision, mentoring and leadership.

The SWMHU is an innovative project being developed in response to the Royal Commission recommendations for partnerships between the public and private sector, and the need for gender segregation and sexually safe units.  

We recognise that women experiencing mental ill-health have specific needs that differ from their male counterparts that require tailored treatment and support. 

Our 30-bed facility located at Albert Road Clinic Hub will be run in partnership with Ramsay Health, Alfred Health. 

The unit will provide a state-wide comprehensive specialist service for women and those who identify as women experiencing severe mental ill-health and trauma. Our care will be trauma informed and wellness focused. 

You can read more about the SWMHC here [ABC Article] and here (Premier announcement).  

Candidates will be committed to implementing the objectives of mental health reform. These include: 

  • ensuring patients are treated with dignity and are provided with holistic support to enable their full and effective participation in society;  
  • committing to the integration of peer workers into the MDT;  
  • recognising and supporting the contribution of families, carers, and supporters;  
  • delivering treatment, care and support that is comprehensive, integrated, high quality, and informed by research, evaluation, and innovation;  
  • supporting the needs of the workforce, in particular registrars, through teaching and supervision;  
  • working collaboratively with service users, service providers and with external partners including IMHA, the MHCC, and the soon-to-be-established Mental Health and Wellbeing Commission.  

Qualifications/Experience Required:

Our preferred candidate must possess the following experience and attributes: 

  • Have obtained or are willing to work to obtain within 12 months:

           - Certificate IV in Peer Work or Certificate IV in Mental Health; or

           - Intentional Peer Support (IPS) 5 day and/or advanced training.

  • Must have experience working as a consumer consultant providing input into clinical governance meetings, supervision and mentoring of the consumer peer workforce and delivery of education and training.
  • Australian working rights
  • Full Covid-19 and 2023 Influenza vaccination
  • Current Working with Children Check and be willing to undergo a Background Check

Other Benefits:

  • Portable long service leave from other public health services
  • Great employment benefits as part of Alfred Health - Wellbeing initiatives, access to salary packaging, novated leasing and discounted health insurance and banking
  • Located close to public transport and cafes


If this opportunity sounds like it is for you, click the APPLY button, include your resume and cover letter. 

For more information regarding the position, please contact Jenny Babb (Director SWMHS) via email: [email protected]

Applications close: 11pm Thursday, 28 September 2023

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.

In accordance with the Health Minister's Covid-19 Mandatory Vaccination Order, all Alfred Health employees are required to be fully vaccinated (3 doses) for COVID-19 or hold an acceptable medical exemption. Furthermore, in accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption. 


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