Digital Health Business Analyst

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.

• 2x Permanent Positions & 2 Fixed Term Positions ending mid Jan 2026
• Full Time (80 hours per fortnight)
• Managers and Administrative Worker Grade 6 (HS6)
• Alfred Health location
• Great staff benefits!

The Department 

The Digital Health Division is responsible for enabling clinical staff to deliver timely, quality care to our patients and carers through innovative use of information technologies, and through strategic management of information and data across the organisation. 
The Role

The Digital Health Business Analyst will work with stakeholders from across Alfred Health and related third parties to define and document workflows and software requirements in support of clinical information system projects. The incumbent will be experienced in the operational functions of hospitals, ideally have experience in project methodology and change management within health. Strong interpersonal and communication skills and experience in managing multiple stakeholders across all health-related disciplines is essential.  

Qualifications and Experience Required

• Bachelor’s Degree in Health or a related field and experience working in a hospital environment essential
• Working knowledge and experience with information management systems/EMRs, in particular Cerner highly desirable 
• Strong interpersonal skills in managing multiple stakeholders and teams across concurrent streams of development work essential
• Experience with negotiation, problem solving, conflict management and interpersonal skills with an ability to develop sound working relationships and work effectively within a team essential 
• General aptitude for problem solving and using technology and tools to improve processes essential
• High level planning and organisational skills with attention to detail essential 
• Experience in process mapping/modelling in a healthcare or related field essential          

Staff Benefits

• Generous salary packaging and novated leasing are available through Maxxia
• Access to health and wellbeing incentives
• Discounted health insurance

For enquiries regarding this position, please contact Melissa Walker, Digital Health Product Owner – Digital Patient Experience at [email protected]
Applications close 11pm AEST, Friday, 18th July 2025

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption. 

Website: www.alfredhealth.org.au