Admin Officer - Outpatient Surgical Services

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.

• Full Time (80 hours per fortnight) 
• Managers and Administrative Worker Award
• Clasification HS1, Level 1
• 5 weeks Annual leave, 13 ADOs (Full Time), Salary Packaging & Novated Leasing

About the role

Specialist Clinics is responsible for the overall delivery of a number of non-admitted or ambulatory services across the organisation. These services include pre and post-hospital admission and management of medical conditions, including chronic disease and complex health problems. These services are provided in-conjunction with diagnostic services such as pathology and imaging. Patients are referred to Specialist Clinics from a range of providers, including general practitioners (GPs), Specialists and clinicians in Emergency Departments, inpatient units and other areas of Alfred Health.
 

This position reports to the Administration Supervisor, and is part of an administration team. The administration officer performs a range of administrative, reception and clerical tasks to support and assist the day to day function of the clinics and health service.

The Administration Officer is approachable, responsive and provides professional service to ensure best customer outcomes are delivered.

The job will see you:

• Greeting Patients, handling referrals, answering phone calls, and booking patient appointments 
• Auditing and validating wait lists
• Supporting clinical staff (Doctors and Nurses) with administrative tasks 
   

Skills & Exeprience

Essential      

• Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational)     

Highly Desirable     

• Previous administration experience in a health setting   

Desirable

• Sound administrative experience - Hospital environment preferred but not essential 
• Personable, customer focused approach, and commitment to high quality service
• Demonstrated ability to plan work flow, prioritise and delegate to meet deadlines.
• Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational)
• Understanding of confidentiality and privacy legislation
• Understanding of medical terminology

Benefits

• Salary Packaging & Novated Leasing through Maxxia.
• Flexible Heath Insurance coverage through HCF Health Insurance
• On-site car & bike parking opportunities, Deducted Pre-Tax!!
• Fantastic onsite fitness facilities at The Alfred through ProSport Health and Fitness.
• Child Care Services at The Alfred managed by KU Children’s Services

If applicable, specify specific requirements that you require in the cover letter or CV.

Enquiries to: Luisa Guieterrez, Acting Administrative Supervisor - Surgical Services, email: [email protected]

Please include a Cover Letter to be considered for this position.

Applications Close: 11pm AEST, Friday 15th November 2024

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption. 

Website: www.alfredhealth.org.au