Administration Officer - Outpatients - Alfred Healthicon-resource-website icon-resource-website

LiveHire users cookies on this website. Cookies are small pieces of data stored by your browser on your computer or device to help run this site, improve security, and improve your experience.

Click Accept to continue, or for more information please see our Cookies Policy.

‹ Back to all jobs

Administration Officer - Outpatients

  • LocationThe Alfred
  • Positions1 Position
  • Published At:13 days ago
By continuing, you agree to:
  • LiveHire's Terms of Service
  • LiveHire Ltd will collect, use and disclose your personal information to connect you with companies (and their service providers) for current and future recruitment and talent pooling purposes, to personalise our services for you (including providing job and company recommendations), and to promote the business and services of LiveHire, its clients and partners. Our Privacy Policy further explains how personal information is collected, used and disclosed and how to access, correct or complain about the handling of personal information. Please note that LiveHire will process your data in Australia where privacy laws may differ to where you are located. Where you are an individual located in the EU or when we handle your information that is subject to the EU General Data Protection Regulation (GDPR) and LiveHire is the data controller of your information, the terms of our Privacy Policy apply to how we handle your personal information in compliance with the GDPR.

  • I consent to LiveHire and parties with whom I am connected sending me commercial electronic messages related to job opportunities in the Talent Communities that I join and their products and services.

  • I agree that the above authorisations and consents given by me are valid as a signed document and shall continue to be effective throughout the duration of my membership of any Talent Community, the recruitment process and related employment activities and until I request deletion of my LiveHire account.

Powered by LiveHire
  • Job no: 35301
  • Categories: Administration, Administration & Office Support

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory, to inpatient and home and community based services.

  • Permanent – ongoing
  • Full-time – 80 hours per fortnight, with ADO
  • Classification code – Administration Officer Grade 1, HS1A – HS1
  • Alfred location
  • Staff benefits

DEPARTMENT:

Alfred Health Outpatients Program is responsible for the overall delivery of a number of non-admitted or ambulatory services across the organisation, including Specialist Consulting Clinics, The Alfred Transit Lounge, GP Liaison and Specialist Clinic referrals and enquiries. The largest component of these is the Specialist Consulting Clinics which provide scheduled medical, nursing and allied health services to non-admitted patients at all three campuses. Approximately 1000 patients are treated daily across Alfred Health Specialist Consulting Clinics within surgical, medical and other specialties. These services include pre and post hospital admission and management of medical conditions, including chronic disease and complex health problems. These services are provided in-conjunction with diagnostic services such as pathology and imaging.  Patients are referred to outpatient services from a range of providers, including general practitioners (GPs), Specialists and clinicians in Emergency Departments, inpatient units and other areas of Alfred Health.

POSITION:

This position reports to the Administration Supervisor of the relevant work group. As part of the administration team for the Outpatient Program the administration officer will effectively and efficiently perform a range of administrative, reception and clerical tasks to support and assist the day to day function of the clinics and health service. The role is responsible for ensuring that the service provides best customer outcomes and meets both internal and external, including government, reporting requirements. The administration officer ensures that an approachable, responsive and professional service is provided to patients, carers and health professionals. Responsibilities may include reception, patient enquiries, clinic preparation, electronic appointment scheduling, referral management, telephone support and data entry.

QUALIFICATIONS AND EXPERIENCE:

Essential

  • Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational)

Highly Desirable

  • Previous administration experience in a health setting

Desirable

  • Understanding and experience supporting MBS clinics in a similar setting
  • Understanding of confidentiality and privacy legislation
  • Knowledge of Cerner Programs
  • Typing accuracy and speed of at least 40wpm
  • Understanding of medical terminology
  • Understanding and experience of Medicare billing processes
  • Demonstrated ability to plan work flow, prioritise and delegate in order to meet deadlines

BENEFITS:

  • Salary packaging
  • Novated leasing
  • Onsite gym
  • Easy public transport access and discounted staff car parking

If you are interested in this position or would like any further details, please contact Evan Kittelty on 9076 5560 or mobile 0438 831 460

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.

Website: www.alfredhealth.org.au

  • Published on 10 Jun 2021, 3:06 AM