Categories: Administration, Administration & Office Support
Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory, to inpatient and home and community based services.
Full-Time, 80 hours per fortnight. Including an ADO
Classification code – HS2
Alfred Health Outpatients Program is responsible for the overall delivery of a number of non-admitted or ambulatory services across the organisation, including Specialist Consulting Clinics, The Alfred Transit Lounge, GP Liaison and Specialist Clinic referrals and enquiries. The largest component of these is the Specialist Consulting Clinics that provide scheduled medical, nursing and allied health services to non-admitted patients at all three campuses. Approximately 1000 patients are treated daily across Alfred Health Specialist Consulting Clinics within surgical, medical and other specialties.
This position reports to the Administration Team Leader, Outpatient Program. The position has responsibility for the supervision and support of administration staff in local work areas within the Alfred Health Outpatients Program with a focus on reception and follow up appointment scheduling functions. This includes the management and supervision of individual administration team members within the designated work group. This position offers a variety of work responsibilities across a range of clinics. Responsibilities include staff supervision and direct service provision including front reception, patient enquiries, clinic preparation, electronic appointment scheduling, and telephone support and data entry.
QUALIFICATIONS AND EXPERIENCE:
Previous administration experience in a health setting
Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational) Knowledge and experience with IT packages including Cerner and iPM
Understanding and experience supporting MBS clinics in a similar setting
Understanding of confidentiality and privacy legislation
Understanding of medical terminology
Previous supervisory experience
Qualifications in staff management
Demonstrated ability to plan work flow, prioritise and delegate in order to meet deadlines
Easy public transport access
For further information, please contact the Shannon Jones on 9076 8104
Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.