Ward Clerk

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services. On 1 January 2026, Alfred Health will come together with Kooweerup Regional Health Service, Peninsula Health, Bass Coast Health and Gippsland Southern Health Service to create Bayside Health, a newly merged health service with more than 22,000 employees caring for a community of over 1.2 million Victorians. The new health service will provide people with the best possible care with services that support them throughout their lives. The merger will also strengthen our workforce, providing new training, education and career opportunities. Subject to final approval on 1 January 2026, all employees from the five health services will transfer to Bayside Health.

• Permanent part time positions available
• Varying EFT available (48-72 hours per fortnight)
• Must be available to work a range of shifts, including night duty
• Varying start dates available
• Managers and Administrative Worker Grade 1 Level 1 (HS1)
• Alfred Health location
• Great staff benefits!

The Department

This is an incredible opportunity to join a fantastic team in a recently redeveloped Emergency Department. We treat patients who are suffering from serious illness or injury that could lead to severe complications if medical treatment is not received quickly. We strive to ensure all patients receive timely, high-quality care and receive prompt, upfront assessment by the most senior doctor available to minimise the time spent waiting.

The Role
The Emergency and Trauma Centre Ward Clerk position is a key role in registering, admitting and discharging all patients who attend the Emergency and Trauma Centre and the Virtual ED.

You will be responsible for the coordination of communication, patient services and clerical functions as directed by the Associate Director of Emergency Nursing. Your goal is to promote and maintain good customer relations with patients, visitors, and other hospital staff.

Skills and Qualifications Required
You will have outstanding interpersonal and customer relation skills to appropriately work with members of the public and a variety of health professionals. Experience with managing telephones and reception are essential. Excellent clerical and computer skills and the ability to multi-task are core skills required. 

Completion of a medical terminology course or experience working with medical terminology would be favourable.

Staff Benefits

• Salary packaging & novated leasing through Maxxia
• Flexible heath insurance coverage through HCF Health Insurance
• Onsite car & bike parking opportunities, deducted pre-tax!!
• Fantastic onsite fitness facilities at The Alfred through ProSport health and fitness
• Childcare services at The Alfred managed by KU Children’s Services

For more details on the role, please download the position description.

If applicable, please specify specific requirements that you require in your cover letter or CV.

For further queries, please contact Sarah Phan, ETC Clerical Team Leader - [email protected]

Applications close 11pm AEDT, Sunday 7th December 2025.

Please note applicants may be shortlisted before job applications close.

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption. 

Website: www.alfredhealth.org.au