Administration Officer

Bayside Health

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

• Permanent position
• Full time (80 hours per fortnight + monthly ADO)
• Managers and Administrative Workers Grade 1 Level 1 (HS1)
• Located at The Alfred
• Great staff benefits!

The Department

The Alfred Health Emergency, Virtual Care, and Outpatients (EVO) Program delivers comprehensive emergency and paediatric clinical services, alongside a range of specialist outpatient care across multiple campuses. This dynamic program supports clinical care through services such as GP Liaison, Telehealth, Specialist Clinics, and Operations Support, ensuring seamless patient management from pre-admission to post-hospital care. By collaborating with general practitioners, specialists, and inpatient teams, the EVO Program provides coordinated, high-quality care for patients with diverse and complex health needs.

The Role

Reporting to the Administration Team Leader through the Administration Supervisor, this role is integral to supporting the smooth operation of the Outpatient Program’s clinics and health services. The Administration Officer will perform a variety of clerical and administrative tasks, ensuring efficient service delivery that meets both internal standards and external reporting requirements. Key responsibilities include managing patient enquiries, processing referrals and scheduling appointments all while maintaining a professional and responsive approach to patients, carers, and health professionals.

Skills and Experience Required

Essential 

• Demonstrated computer proficiency including MS Word, MS Outlook, and MS Excel (foundational)

Desirable 

• Understanding and experience supporting MBS clinics in a similar setting
• Understanding of confidentiality and privacy legislation
• Understanding of medical terminology
• Understanding and experience of Medicare billing processes
• Demonstrated ability to plan workflow, prioritise and delegate to meet deadlines
• Previous administration experience in a health setting

Staff Benefits

• Salary packaging & novated leasing through Maxxia
• Flexible health insurance coverage through HCF Health Insurance
• Onsite car & bike parking opportunities, deducted pre-tax!! *subject to availability
• Fantastic onsite fitness facilities at The Alfred through ProSport health and fitness
• Childcare services at The Alfred managed by KU Children’s Services

If applicable, please specify specific requirements that you require in your cover letter or CV.

Applications without cover letters will not be considered for interview.

For enquiries regarding this role, please contact Conor Justins, Referral In Team Leader - [email protected]

Applications close 11pm AEDT, Wednesday 28th January 2026. 

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.