Administration Officer

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.

• Permanent position
• Part time (30.4 hours per fortnight) – weekdays only
• Managers and Administrative Worker Grade 1 Level 1 (HS1)
• The Alfred, Alfred Centre, Alfred Hospital Campus
• Great staff benefits!

The Department

The Clinical Genetics and Genomics service at Alfred Health is a diagnostic and predictive health service that provides genetic counselling for adults with suspected or known inherited genetic condition/s. 

The Role

The administration officer will effectively and efficiently perform a range of administrative, reception and clerical tasks to support and assist the day to day function of the service and clinics. The role is responsible for ensuring that the service provides best customer outcomes and meets both internal and external, including government reporting requirements. The administration officer ensures that an approachable, responsive and professional service is provided to patients, carers and health professionals. Responsibilities may include telephone reception, patient enquiries, clinic preparation, electronic appointment scheduling, referral management, correspondence management and data entry.

The successful applicant must be customer focused and demonstrate excellent, clear and effective communication skills. The ability to prioritise tasks, promote and maintain good customer relations, professional behaviour and team-spirit will be essential.

Qualifications and Experience Required

• Previous reception experience is highly desirable.
• Previous clerical experience, preferably in a Hospital environment. Highly developed organisational, communication and interpersonal skills.   
• Demonstrate superb organisational skills
• Demonstrates the ability to work well under pressure
• Negotiation and conflict management abilities
• Sound MS Office abilities, including basic Outlook, Word and Excel
• Knowledge of healthcare organisations

Staff Benefits

• Generous salary packaging and novated leasing are available through Maxxia
• Onsite childcare services, payroll deductible expense
• Onsite staff gym, a payroll deductible expense
• Modern onsite library faculties, exclusive to Alfred Health staff
• Access to health and wellbeing incentives
• Discounted health insurance 

For enquiries regarding this position, please contact Lucinda Salmon, [email protected]

Applications close Thursday, 27th Feb 2025

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption. 

Website: www.alfredhealth.org.au