Receptionist - Social Work Department

Bayside Health

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

• Permanent position
• Part time (32 hours per fortnight)
• Managers and Administrative Workers Grade 1 Level 1-5 (HS1-HS17) 
• Located at The Alfred - Social Work Department
• Great staff benefits!

The Department

The Social Work Department operates in accordance with the philosophy and goals of Bayside Health – Alfred Care Group. A focus on quality of life and participation in care is a primary goal of the Department. 
Social Work aims to identify and address the psychosocial impacts of illness and hospitalisation for patients and their families by providing a range of services which increase quality of life and participation.

The Role

The Social Work Receptionist serves as the primary point of contact for clinical staff, patients, families, and carers accessing the services of The Alfred Care Group Social Work Department. In addition to undertaking a broad range of reception, administrative, and clerical responsibilities, the successful applicant will provide support to social work staff and leadership across several key portfolios. This includes coordinating the Cancer Accommodation Program, maintaining relationships with local accommodation providers, and delivering administrative support for a range of programs managed by the Social Work Department.

About You

We’re looking for a compassionate and highly organised receptionist who excels in a busy environment and is committed to providing equitable and inclusive support to patients, families, and carers.       

Key experience and capabilities include:

• Experience in providing front-line reception, telephone and administrative support within healthcare or a similarly complex service environment
• Demonstrated ability to manage competing priorities and communicate effectively with a variety of stakeholders, whilst completing day-to-day administrative tasks with minimal supervision
• Demonstrated computer proficiency including Microsoft Office Suite

Why Join The Alfred Care Group?

We value our people and offer a range of benefits to support your wellbeing, lifestyle, and career growth:

• Salary packaging & novated leasing through Maxxia
• Onsite car & bike parking opportunities, deducted pre-tax!! *subject to availability
• Access for you and your family to an extensive network of health and fitness facilities through Fitness Passport membership
• Enjoy excellent onsite fitness facilities at The Alfred via ProSport (pre-tax memberships)
• Childcare services at The Alfred managed by KU Children’s Services
• A supportive, inclusive workplace with strong professional development opportunities

Ready to Apply?

If you’re motivated to be part of a team delivering compassionate, high-impact care, we’d love to hear from you.

If applicable, please specify any specific considerations that you require in your cover letter or CV.

For enquiries regarding this role, please contact Carly Maxwell on (03) 9076 3026.

Applications close 11pm AEST, Friday 18th September 2026.

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.