Senior Manager Revenue Services

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services. On 1 January 2026, Alfred Health will come together with Kooweerup Regional Health Service, Peninsula Health, Bass Coast Health and Gippsland Southern Health Service to create Bayside Health, a newly merged health service with more than 22,000 employees caring for a community of over 1.2 million Victorians. The new health service will provide people with the best possible care with services that support them throughout their lives. The merger will also strengthen our workforce, providing new training, education and career opportunities. Subject to final approval on 1 January 2026, all employees from the five health services will transfer to Bayside Health.

• Permanent Full Time (80 Hours) + ADO
• Classification: Admin Officer - HS6
• The Alfred location(Hybrid position)
• Great staff benefits

Department

The Finance Program provides financial and ancillary services to Alfred Health. These include Financial Accounting, Financial Services, Data and Analytics, Performance Monitoring and Reporting, Capital Expenditure and Asset Management, Accounts Payable and Receivable, Patient Revenue Services, HRIS and Payroll, Procurement, Property and Supply Chain.

Position Summary

Alfred Health is seeking a Senior Manager Revenue Services to provide strategic and operational leadership for patient revenue functions, including Patient Liaison Officers (PLO), Revenue Services, and Accounts Receivable teams. This role ensures the effective capture, billing, and recovery of patient revenue to support Alfred Health's financial sustainability.

You will drive revenue optimisation, compliance, and process improvement while fostering a positive team culture and delivering high-quality outcomes within strict timelines.

Qualification and Experience Required

• Relevant tertiary qualifications or extensive team management experience.
• Leadership experience in a complex transactional environment.
• Strong knowledge of health funding frameworks and compliance requirements, with demonstrated experience in the health sector.
• Proven ability to lead change and implement improvement practices.
• Excellent communication, negotiation, and stakeholder engagement skills.

Staff Benefits

• Salary packaging & novated leasing through Maxxia
• Flexible health insurance coverage through HCF Health Insurance
• Onsite car & bike parking opportunities, deducted pre-tax!! *subject to availability
• Fantastic onsite fitness facilities at The Alfred through ProSport health and fitness
• Childcare services at The Alfred managed by KU Children’s Services

Submit your CV and cover letter outlining your suitability for the role.

If applicable, please specify any specific requirements you require in your cover letter or CV (e.g., detail relevant experience, qualifications, and examples of achievements).

For enquiries regarding this position, please contact: Paul McAndrew, Director Financial Accounting Email: [email protected]

Applications close at 11.00 pm on Tuesday 09th of December 2025

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption. 

Website: www.alfredhealth.org.au