Administration Officer

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services. On 1 January 2026, Alfred Health will come together with Kooweerup Regional Health Service, Peninsula Health, Bass Coast Health and Gippsland Southern Health Service to create Bayside Health, a newly merged health service with more than 22,000 employees caring for a community of over 1.2 million Victorians. The new health service will provide people with the best possible care with services that support them throughout their lives. The merger will also strengthen our workforce, providing new training, education and career opportunities. Subject to final approval on 1 January 2026, all employees from the five health services will transfer to Bayside Health.

• Part time at 32 hours per fortnight
• At Specialist Clinics - Infectious Diseases Outpatient Clinic
• Classification -Admin Officer Grade 1 (Level 2 - 5)
• Great staff benefits

Department

The Infectious DIseases Outpatient Clinic provides care to people with general infectious diseases, HIV/AIDS and HIV prevention, Hepatitis C and B, travel related infections and sexually transmissible infections.  One of the premier services is the Victorian HIV Service which provides care and services to people with HIV across Victoria.  The service provides a range of specialists outpatient clinics and multidisciplinary clinics.  

About the role

The Administration officer reports to the Administration Supervisor of the relevant work group. As part of the administration team for Specialist Clinics, The administration officer will effectively and efficiently perform a range of administrative, reception and clerical tasks to support and assist the day to day function of the clinics and health service. The role is responsible for ensuring that the service provides best customer outcomes and meets both internal and external, including government, reporting requirements. The administration officer ensures that an approachable, responsive and professional service is provided to patients, carers and health professionals. Responsibilities may include reception, patient enquiries, clinic preparation, electronic appointment scheduling, referral management, telephone support and data entry.

Key capabilities and values

• High performer
• Motivated and enthusiastic with a positive attitude toward work and colleagues
• Demonstrated high level of customer service
• Highly proficient computer literacyDemonstrated high levels of time management and interpersonal skillFlexibility to attend to a variety of clerical duties
• The willingness to participate and contribute to a learning environment
• Resilience and self-care
• Demonstrated teamwork skills

Qualifications and experience required

Essential

• Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational)
• Highly Desirable
• Previous administration experience in a health setting

Desirable

• Understanding and experience supporting MBS clinics in a similar setting
• Understanding of confidentiality and privacy legislation Knowledge of Cerner Programs
• Typing accuracy and speed of at least 40wpm
• Understanding of medical terminology Understanding and experience of Medicare billing processes
• Demonstrated ability to plan work flow, prioritise and delegate in order to meet deadlines            

For enquiries regarding this role, please contact Elaine McCarville contact: 9076 6081

Applications close at 11.00 pm on Thursday 06 November 2025

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption. 

Website: www.alfredhealth.org.au