Administration Officer

Bayside Health

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

• Permanent Part Time (0.4 EFT)
• Managers and Administrative Workers Grade 1
• Great staff benefits
• Located at The Alfred

Department

The Infectious DIseases Outpatient Clinic provides care to people with general infectious diseases, HIV/AIDS and HIV prevention, Hepatitis C and B, travel related infections and sexually transmissible infections.  One of the premier services is the Victorian HIV Service which provides care and services to people with HIV across Victoria.  The service provides a range of specialists outpatient clinics and multidisciplinary clinics.  

About the role

The Administration officer reports to the Administration Supervisor of the relevant work group. As part of the administration team for Specialist Clinics, The administration officer will effectively and efficiently perform a range of administrative, reception and clerical tasks to support and assist the day to day function of the clinics and health service. The role is responsible for ensuring that the service provides best customer outcomes and meets both internal and external, including government, reporting requirements. The administration officer ensures that an approachable, responsive and professional service is provided to patients, carers and health professionals. Responsibilities may include reception, patient enquiries, clinic preparation, electronic appointment scheduling, referral management, telephone support and data entry.

Key capabilities and values

• High performer
• Motivated and enthusiastic with a positive attitude toward work and colleagues
• Demonstrated high level of customer service
• Highly proficient computer literacyDemonstrated high levels of time management and interpersonal skillFlexibility to attend to a variety of clerical duties
• The willingness to participate and contribute to a learning environment
• Resilience and self-care
• Demonstrated teamwork skills

Qualifications and experience required

Essential

• Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational)
• Highly Desirable
• Previous administration experience in a health setting

Desirable

• Understanding and experience supporting MBS clinics in a similar setting
• Understanding of confidentiality and privacy legislation Knowledge of Cerner Programs
• Typing accuracy and speed of at least 40wpm
• Understanding of medical terminology Understanding and experience of Medicare billing processes
• Demonstrated ability to plan work flow, prioritise and delegate in order to meet deadlines            

For enquiries regarding this role, please contact Adam Gleeson contact: 9076 6081

Applications close at 11.00 pm on Thursday 19 Februrary

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.