Deputy Director of Operations, Outpatients

Bayside Health

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

An outstanding opportunity is available for an experienced healthcare operations and improvement leader to join the Alfred Care Group as Deputy Director of Operations – Outpatients.

Based within the Emergency, Virtual Care and Outpatients Program, the role provides strategic and operational leadership for Specialist Clinics, supporting more than 315,000 outpatient appointments annually across medical, surgical, nursing and allied health services.

Reporting to the Director of Operations, you will lead teams across referral management, GP liaison, clinic administration, data and informatics, while driving improved access, patient flow and service delivery.

The Role

• Lead and support teams that support operations across Outpatients
• Drive service excellence, access reform and transformation
• Build strong relationships with clinical and external stakeholders
• Contribute to strategic priorities across a leading Victorian health service

About You

You will be a collaborative and experienced healthcare leader with strong operational, clinical and improvement expertise.

You will have:

• A relevant degree in healthcare, management, change management or a related field
• Strong leadership, stakeholder engagement, project management, analytical and communication skills
• Experience in specialist outpatient services, access reform, health service operations or a complex clinical environment is highly regarded

Staff Benefits

• Salary packaging & novated leasing through Maxxia
• Onsite car & bike parking opportunities, deducted pre-tax!! *subject to availability
• Access for you and your family to an extensive network of health and fitness facilities through Fitness Passport membership
• Enjoy excellent onsite fitness facilities at The Alfred via ProSport (pre-tax memberships)
• Childcare services at The Alfred managed by KU Children’s Services

If applicable, please specify specific requirements that you require in your cover letter or CV.

For enquiries regarding this position, please contact  Colleen White [email protected] or mobile: 0438 188 549

Applications close 5pm AEST, Thursday, 3 September 2026. 

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.