Project Consultant Carer Lived Experience (LEW Level 4)

Bayside Health

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

• Permanent, Part-Time (0.8 FTE / 4 days per week)
• Lived Experience Worker – Level 4
• Location: Alfred Health sites with hybrid option
• Growth & Support: Frequent professional development and regular discipline-specific supervision

About Us

Alfred Care Group is the main provider of health services to people in the inner southeast suburbs of Melbourne and is also a major provider of specialist services to people across Victoria. The Health Service operates three outstanding facilities: The Alfred, Caulfield and Sandringham. 

AMAH has a mental health service and planning responsibility for residents of inner south-eastern metropolitan Melbourne. We care for people with severe and complex mental illness and psychological distress seeking specialist mental health & addiction treatment, care, and support. We are committed to implementing the reform agenda established by the Victorian government following the Royal Commission into Victoria’s Mental Health System. 

The Women’s Recovery Network (WREN), a 35-bed statewide women’s mental health service, and Ngamai Wilam, a new 12-bed residential eating disorder program in Armadale with the AMAH Statewide Services.

Together, these services advance the reform directions arising from the Royal Commission into Victoria’s Mental Health and Wellbeing System, providing trauma-informed, gender-safe, and family-inclusive care that integrates clinical and lived experience expertise.

The Role

We’re seeking a Project Consultant (Carer Lived Experience) to bring carer and family lived expertise into the design, delivery, and improvement of statewide services across WREN and Ngamai Wilam.

The role is a key member of the AMAH Statewide Services leadership team, embedding carer voice, strengthening family-inclusive practice, and building capability across multidisciplinary teams.

Key Responsibilities

• Educate – using Carer Lived Expertise, collaborate in the development and operationalisation of WREN and Ngamai Wilam. Participate in the orientation and training of staff regarding the engagement of families/carers in service design and delivery.
• Establish – family/carer participation processes in collaboration with the Carer Peer Workforce, to facilitate feedback in service design and improvement.
• Evaluate – family/carer experiences using outcome measures and co-design approaches that guide research and understanding of how the delivery of support for families & carers can improve the safety and quality of service provision.
• Engage - with partner organisations to support a better understanding of the uniqueness and value of Carer Lived Experience Workers in collaboration with the AMAH state-wide Services Project Consultant (Consumer LLE), Senior Carer Peer Workers and Team Leader for Lived Experience Peer Work.

About WREN and Ngamai Wilam

WREN (Women’s Recovery Network): A statewide, trauma-informed service supporting women (and those who identify as women) through inpatient and Hospital in the Home models. WREN includes specialty programs for Eating Disorders and Perinatal Mental Health.

Ngamai Wilam: A 12-bed residential eating disorder program built through extensive co-design with people with lived and living experience and their families and carers, fostering connection, accountability, and wellbeing through recovery-oriented, family-inclusive practice.

About You

Our preferred candidate will demonstrate:

• Lived Experience (Carer/Family): Personal experience in a caring or supportive role for someone experiencing mental ill-health or eating disorders, and the ability to purposefully use that experience in a professional context.
• Practice Leadership: Experience contributing to governance, co-producing education, and leading service improvement initiatives.
• Partnership & Communication: Ability to work collaboratively with carers, consumers, multidisciplinary teams, and external stakeholders to enhance family-inclusive practice.
• Values: Alignment with human rights, dignity, collaboration, and accountability in care.
• Compliance: Australian working rights; current Working with Children Check; willingness to undergo a Background Check; current Influenza vaccination (or willingness to obtain).
• Desirable: Qualifications: Certificate IV in Peer Work or Certificate IV in Mental Health; or Intentional Peer Support (IPS) 5-day (and/or Advanced) training.

What We Offer

• Supportive multidisciplinary team with embedded lived experience leadership
• Portable long service leave recognition (where applicable)
• Salary packaging & novated leasing (Maxxia)
• Flexible health insurance options (HCF)
• On-site car & bike parking opportunities subject to availability
• Excellent on-site gym at The Alfred (ProSport Health & Fitness)
• On-site childcare at The Alfred (KU Children’s Services)
• Convenient location close to public transport and cafes

Click APPLY and include your resume and a cover letter addressing the Key Selection Criteria.

Enquiries to Emily Stowell - Operations Manager AMAH Statewide Services via email: [email protected]

Applications close: 11pm AEDT, Thursday 26th February 2026.

Previous applicants need not apply.

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.