Alfred Health
Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.
Administration and Billing officer - Alfred Health Specialist Clinics - Alfred Heart Centre
- Ongoing Appointment
- Full Time - 80 Hours + ADO
- Managers and Administrative Worker Grade 1
- Alfred location
- Great Staff benefits
- Join a dynamic team providing great patient customer service
About The Alfred Heart Centre
We assess and treat adult patients with cardiovascular (heart) diseases, including the most advanced forms of coronary, valvular, heart muscle and heart rhythm disorders. Through a wide range of outpatient clinics, investigation suites and a large inpatient service, we care for patients from our local community and across Australia. We have an extensive research and education program, for which we are known internationally.
About the role
The Administration officer reports to the Administration Supervisor of the relevant work group. As part of the administration team for Specialist Clinics – Alfred Heart Centre, the administration officer will effectively and efficiently perform a range of administrative, reception and clerical tasks to support and assist the day to day function of the clinics and health service. The role is responsible for ensuring that the service provides best customer outcomes and meets both internal and external, including government, reporting requirements. The administration officer ensures that an approachable, responsive and professional service is provided to patients, carers and health professionals. Responsibilities include but are not limited to front reception duties, patient enquiries, clinic preparation, electronic appointment scheduling, referral management, telephone support, MBS and Inpatient billing, prostheses billing and data entry.
Please note this role has 0.8 FTE assigned to administration duties, and 0.2 FTE assigned to finance and billing
Desirable
- Sound administrative experience - Hospital or medical environment preferred
- Personable, customer focused approach, and commitment to high quality service
- Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (Intermediate)
- Knowledge and understanding of MBS billing
Benefits
- Discounted car parking
- Salary packaging with novated leasing
- Alfred campus close to public transport
- Onsite gym
- Easy public transport access and discounted care parking.
If you have any queries regarding the role, please contact James White, Alfred Heart Centre and Cardiothoracic Clinics Supervisor 03 9076 8876
Applications close: 11pm AEST, Thursday 1st February 2024
Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.
In accordance with the Health Minister's Covid-19 Mandatory Vaccination Order, all Alfred Health employees are required to be fully vaccinated (3 doses) for COVID-19 or hold an acceptable medical exemption. Furthermore, in accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.
Website: www.alfredhealth.org.au