Patient Services Assistant

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services. On 1 January 2026, Alfred Health will come together with Kooweerup Regional Health Service, Peninsula Health, Bass Coast Health and Gippsland Southern Health Service to create Bayside Health, a newly merged health service with more than 22,000 employees caring for a community of over 1.2 million Victorians. The new health service will provide people with the best possible care with services that support them throughout their lives. The merger will also strengthen our workforce, providing new training, education and career opportunities. Subject to final approval on 1 January 2026, all employees from the five health services will transfer to Bayside Health.

• Permanent position
• Part time (60 hours per fortnight)
• Patient Services Assistant Level 2 (PS25)
• Located at Sandringham Hospital
• Great staff benefits!

The Department

Support Services provides the core Support Services of Non-ward Cleaning, Gardens and Grounds, Distribution, Security, Ward Support, Food Services, and Car Parking. The position of Patient Services Assistant is a key operational role within the Support Services team.

The Role

We are seeking motivated and enthusiastic people to join our Patient Services Ward Support team. We are recruiting for a part time PSA across the wards. In this role you will be responsible for delivery of meals to ward locations, bed making and general cleaning duties. You will have a background of experience in Food Services within Health and Aged Care Facilities or equivalent. You will have experience working in a hospital environment and excellent communication skills. A high level of flexibility and motivation to achieve set standards, contribute to Occupational Health and Safety and understand and practice infection control principles is required.

Skills and Experience Required 

• Ability to effectively prioritise tasks
• Be reliable and trustworthy
• Ability to respond promptly and courteously to internal and external customers
• Effective written and verbal communication
• Ability to multitask and work in different areas with the Health Services

Staff Benefits

• Salary packaging & novated leasing through Maxxia
• Flexible health insurance coverage through HCF Health Insurance
• Onsite car parking opportunities, deducted pre-tax!! *subject to availability
• Fantastic onsite fitness facilities at The Alfred through ProSport health and fitness
• Childcare services at The Alfred managed by KU Children’s Services

If applicable, please specify specific requirements that you require in your cover letter or CV.

For enquiries regarding this position, please contact Jason Boustead, Manager General Services - [email protected]

Applications close 11pm AEDT, Wednesday 3rd December 2025. 

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption. 

Website: www.alfredhealth.org.au