Receptionist/Administration Officer - headspace

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.

• Fixed Term, Part-time (2 days/week)
• Based across Syndal and Bentleigh sites
• Managers and Administrative Workers  Grade 2 (YC89)
• Previous Medical receptionist experience a must!
• Be involved in an innovative youth mental health program that is making a real difference in the community!

About us

headspace offers a ‘one stop shop’ for young people aged 12 -25 and their families who may be experiencing mental health challenges. Providing an opportunity for young people to receive help early and promote a 'no wrong door' approach to supporting young people and their families through the provision of GPs, counsellors, Alcohol & other Drug workers and Vocational and Educational support.

Alfred Health is the lead agency for this program and offers the opportunity to work in a growing dynamic healthcare environment. 

What you’ll be doing

You will provide medical reception and administration duties to our friendly multidisciplinary team. Our office operates a Monday to Friday outpatient clinic for young people and their families requiring mental health support, so you will be their first point of contact upon arrival. 

When you're not assisting at reception, you may be providing administrative services to our Allied Health staff and co-located consultants to ensure the effective delivery of all administrative functions. You'll also be maintaining appointment systems, medical records and other database management, application of Microsoft office tools and file management. You may also be asked to provide administrative support to our other headspace sites as required.

About you

You'll bring your positive 'can-do' attitude and friendly, confidential customer service style, along with your previous extensive medical reception and administration experience. We'd also love it if you already have experience working with General Practice software (such as Zedmed), have been exposed to Medicare billing and know your way around the Microsoft Office suite. 

Before you become a part of our team, you'll have to complete/provide a valid Victorian Working with Children Check, complete a background check, have a current influenza vaccination and Australian working rights. 

Other benefits

• Portable long service leave from other public health services
• Great employment benefits as part of Alfred Health:
  Wellbeing initiatives
• Salary Packaging & Novated Leasing through Maxxia.
• Flexible Heath Insurance coverage through HCF Health Insurance
• Located close to public transport and cafes

If this opportunity sounds like it is for you, click the APPLY button, include your resume and cover letter. 

For more information regarding the position please contact Steph Zotti (Practice Manager) on ph: 9076 7500

Closing date: Tuesday 30th September 2025, 11pm.

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption. 

Website: www.alfredhealth.org.au