UKG Solutions Architect

Bayside Health

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

📍 Location: Moorabbin, VIC
📊 Classification: Management and Administrative Officer Grade 5 (HS5)
🕐 Employment Type: Full-Time - Fixed Term (76 hrs/fn)

We are now seeking a skilled and detail-oriented UKG Solutions Architect to join our dynamic HRIS project team. This is an exciting opportunity to join the project and help shape our future post our recent Health Service merger. 

The Department

The Finance Program provides financial and ancillary services to Alfred Health. These include Financial Accounting, Financial Services, Data and Analytics, Performance Monitoring and Reporting, Capital Expenditure and Asset Management, Accounts Payable and Receivable, Patient Revenue Services, Treasury, HRIS and Payroll, Procurement, Property and Supply Chain.

The Role

The Solutions Architect for UKG Pro Workforce Management (WFM) plays a critical role in designing, implementing, and optimising workforce management solutions across the enterprise. This role ensures that UKG Pro WFM capabilities are aligned with business needs, delivering scalable, compliant, and user-friendly solutions for timekeeping, scheduling, leave management, and labour optimisation. Collaborating across People & Culture, Finance, IT, and external support partners to optimise existing systems and introduce improvements in functionality and training where needed.

Key Duties and Responsiblities

Solution Design & Architecture

• Lead the design of UKG Pro WFM solutions tailored to business requirements
• Define system architecture and ensure alignment with organisational goals

Technical Expertise

• Serve as SME for UKG Pro WFM modules, including Timekeeper, Accruals, Scheduling, Leave, and Attendance.
• Customise modules to meet operational needs and improve efficiency. Integration & Implementation
• Design and support integrations with enterprise systems using APIs and middleware (e.g., Dell Boomi).
• Oversee end-to-end implementation, including configuration, testing, deployment, and hypercare. Stakeholder Engagement
• Collaborate with HR, Payroll, IT, and Operations teams to translate business needs into technical solutions. Process Optimisation & Reporting
• Identify opportunities for process improvement and automation
• Develop reporting strategies and workflows using tools like DataHub or UKG Analytics

Governance & Compliance

• Ensure solutions comply with Enterprise Agreements and internal policies across.
• Maintain system documentation and change control processes. Mentorship & Leadership
• Guide junior team members and contribute to capability development.
• Lead cross-functional teams during project delivery. Page 3 of 4 Responsibilities
• Ensures Alfred Health (Bayside) maximises the use of systems, tools, and processes based on best practice and that all systems meet statutory requirements.
• System templates, documentation and supporting materials are up to date and provide adequate support to enable the self-led management of people processes by managers and employees alike
• Systems updates, upgrades and enhancements are planned and implemented in a timely and efficient manner, with comprehensive testing and validation plans
• Liaising with the systems user community to raise and resolve product defects
• Monitor and manage inbound and outbound system interfaces, in close partnership with other key stakeholders
• Coordinating and facilitating stakeholder focus groups and end-user training workshops, including preparing training documentation and ensuring users are adequately trained and supported in the systems

Key capabilities

• Promote and uphold high standards of customer service and satisfaction in the delivery and support of Bayside Transition projects
• Excellent analytical, documentation, and presentation skills.
• Strong communication and stakeholder management abilities
• The ability to quickly build and maintain positive relationships with team members and stakeholders
• Experience managing and providing leadership to projects
• Excellent time management and planning skills
• Escalation point for resolving multiple or overlapping priorities, including the use of external support partners
• High attention to detail and quality assurance
• Energetic, enthusiastic and committed to excellence
• Ability to think logically, critically, and constructively about complex problems, and propose creative solutions that address business needs
• An ability to manage competing priorities in a complex environment, using your judgment and taking the initiative in problem resolution

Staff Benefits

A new carpark waiting list has been implemented at The Alfred.

• Salary packaging & novated leasing through Maxxia
• Onsite car (subject to availability) and bike parking opportunities, deducted pre-tax!!
• Fantastic onsite fitness facilities at The Alfred through ProSport health and fitness
• Childcare services at The Alfred managed by KU Children’s Services

If you have any queries regarding this role, please contact Nick Atherton, Project Manager - SuccessFactors on [email protected].

Applications close: 11pm AEST, Tuesday 5th May 2026. 

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.