Senior Ward Clerk - Psychiatry - Alfred Healthicon-resource-website icon-resource-website
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Senior Ward Clerk - Psychiatry

LocationAlfred Health
Work TypeFull time
Positions1 Position
Job no: 69122
Category: Administration, Administration & Office Support

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.

  • Permanent, Full Time (80 hours per fortnight)
  • Administrative Officer Grade 2 - YC89
  • Alfred Health
  • Great staff benefits!

The Role

In this position, you will play a pivotal part in Alfred Health’s plan to improve the support, supervision and development of Ward Clerks across the health service. You will work closely with the Operational nurse manager on first floor psychiatry, as well as the Manager, ward clerks to establish and implement Ward Clerk training programs, improve the quality and consistency of patient administration data, and provide a central mentoring and escalation resource. To be suitable for this role, you will ideally already be a high performing Ward Clerk preferably with experience in supervising and training staff. You will have a passion for mentoring and developing others, and an excellent understanding of patient administration databases. You will possess a flexible attitude with well-developed interpersonal skills.

Please note that this is a full-time Mon-Fri position, however, some weekend work is available if desired by the successful candidate.

Experience and Qualifications Required


  • Demonstrated computer literacy including Microsoft Office Applications (Word, Excel and Email), iPM & Cerner
  • Experience in a health care setting
  • Knowledge of medical terminology and clinical practice
  • Recent experience as a Ward Clerk within the Psychiatry Program


  • Certificate III in Business Administration or equivalent.
  • Formal training in Microsoft Office Applications (Word and Excel)
  • Previous experience/education in supervising and/or training staff


  • Salary Packaging
  • Discount Health Insurance
  • Car Parking (subject to availability)
  • Onsite Gym (The Alfred only)
  • Child care services (The Alfred only)
  • Close proximity to public transport and cafes

Any queries please contact Megan Layne - [email protected]               

Applications close 11pm AEST, Wednesday 22nd May 2024

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.

In accordance with the Health Minister's Covid-19 Mandatory Vaccination Order, all Alfred Health employees are required to be fully vaccinated (3 doses) for COVID-19 or hold an acceptable medical exemption. Furthermore, in accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.