Interconnected Care Program Manager

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.

• Full Time (1.0 EFT) appointment 
• Classification: HS7 

Position Summary

Alfred Health is transforming approaches to healthcare delivery through our Interconnected Care Program. We aim to optimise patient care coordination, improve patient access, maximise resource utilisation, and enhance the overall healthcare experience for both patients and employees through innovative technologies, process enhancements, and new care models.These new models of care will ensure that the quality of care received at home is as good as, if not better than, that provided in hospital settings. 

We're looking for a dynamic and passionate Interconnected Care Program Manager to drive the operationalisation of interconnected care models and support transformational system-wide change. This position sits within the Alfred Health Operations team and is crucial in shaping patient-centred care pathways both within and outside the hospital setting. The role will drive the implementation of advanced virtual care solutions for remote care management and clinical monitoring, remote consultancy and support the scaling of care outside hospital walls. Your work will directly enhance healthcare delivery, extending the reach of quality care beyond traditional hospital settings.

Key Responsibilities

• Lead the design and operationalisation of acute care pathways, integrating remote monitoring, remote consultancy, and virtual care technologies.
• Collaborate with a multidisciplinary project team to develop and implement innovative care models prioritising patient safety and high-quality care.
• Engage with a broad spectrum of stakeholders, including nursing staff, other healthcare disciplines, and external vendors, to ensure the successful delivery of the Interconnected Care project.
• Drive the development of patient escalation processes and safety protocols, focusing on operational excellence and patient-centred outcomes.

About You

• A visionary leader who is passionate about innovating healthcare delivery.
• Demonstrated experience in project management within a healthcare setting, focusing on implementing technology-driven care solutions.
• Exceptional interpersonal and communication skills, with the ability to engage effectively with diverse stakeholders and lead through change.
• A commitment to delivering patient-centred care and the ability to operationalise complex care pathways in a dynamic healthcare environment.

Apply Now to Make a Difference!

Please submit your application, including a cover letter and resume, detailing your experience and how you can contribute to this innovative project.

For more information, refer to the position description below. If you’d like to discuss the role, please contact Tracey Panozzo, Director Interconnected Care at  [email protected].

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption. 

Website: www.alfredhealth.org.au