Ward Clerk

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.

• Permanent position
• Part time (48 hours per fortnight) covering Monday, Thursday and Friday 7:30am-4:00pm
• Managers and Administrative Workers Grade 1 Level 1 (HS1)
• Located at The Alfred
• Great staff benefits!

The Department

Ward 4 East is an acute general medical ward with 40 beds that cares for patients with both acute and chronic conditions. It is a fast paced environment which requires the ward clerk at front of house to be dynamic and able to prioritise tasks and escalate in a timely way. 

The Role

Responsible for the coordination of communication, patient services and clerical functions as directed by the Nurse Manager of designated ward or department.

• Word processing (as applicable)
• Facilitate communication within the ward
• Arrange and coordinate patient services
• Clerical duties
• Promote and maintain good customer relations with patients, visitors, and other hospital personnel.
• If necessary to be away from desk area, ensure the registered nurse in charge of the ward is notified.
• Be aware of role during emergency procedures
• Ensure patient confidentiality is maintained at all times
• Key role in ensuring communication reaches patients

Key Capabilities and Skills Required

• Able to work collaboratively in a range of teams
• Professionalism, diplomacy and an understanding of appropriate escalation
• Flexibility of attitude and work practices
• Able to prioritise competing demands and meet deadlines via efficient processes
• Excellent interpersonal and communication skills

Staff Benefits

• Salary packaging & novated leasing through Maxxia
• Flexible health insurance coverage through HCF Health Insurance
• Onsite car & bike parking opportunities, deducted pre-tax!!
• Fantastic onsite fitness facilities at The Alfred through ProSport health and fitness
• Childcare services at The Alfred managed by KU Children’s Services

If applicable, please specify specific requirements that you require in your cover letter or CV.

For enquiries regarding this role, please contact Aleisha Welsh, 4 East Unit Manager - [email protected] or 0448 934 627.

Applications close 11pm AEST, Friday 12th September 2025.

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption. 

Website: www.alfredhealth.org.au