Administration Officer - Neurosciences

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.

• Permanent Appointment
• Full time: 80 hours per fortnight with ADO
• Classification: Administration Officer HS1
• Annual Leave 5 weeks
• Located at The Alfred
• Great Staff Benefits

The Department

Neurosciences Department
The Neuroscience department is a diagnostic department performing a range of neurophysiology studies on both outpatients and inpatients for nerve, muscle and brain activity disorders. We have a team consisting of administration, scientists and Neurologists covering the full spectrum of Neurology specialities.

The Role
The Administration officer for the Neurosciences Department reports to the Administration Supervisor of Alfred Brain. The administration officer will effectively and efficiently perform a range of administrative, reception and clerical tasks to support and assist the day to day function of the clinics and health service. The role is responsible for ensuring that the service provides best customer outcomes and meets both internal and external, including government, reporting requirements. The administration officer ensures that an approachable, responsive and professional service is provided to patients, carers and health professionals. Responsibilities may include reception, patient enquiries, clinic preparation, electronic appointment scheduling, referral management, telephone support and data entry.

Qualifications/Experience Required

Essential
      • At least 2 years’ experience, or equivalent in a public facing role, preferably Medical reception.
      • Confidence in dealing with face-to-face patient interactions and phone enquires.
      • Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational)

Highly Desirable

• Previous administration experience in a health setting
• Understanding and experience supporting MBS clinics in a similar setting
• Understanding of confidentiality and privacy legislation Knowledge of Cerner Programs
• Typing accuracy and speed of at least 40wpm
• Understanding of medical terminology Understanding and experience of Medicare billing processes
• Demonstrated ability to plan work flow, prioritise and delegate in order to meet deadlines

Benefits

• Salary Packaging
• Discount Health Insurance
• Staff Parking
• On-Site Gym
• Close Proximity to Public Transport

Please include a Cover Letter for your application to be considered.

Enquiries to: Lauren Melitsis, Administrative Supervisor Specialist Clinic - Alfred Brain, Email: [email protected]

Applications close: Thursday 10th October 11pm AEDT

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.

In accordance with the Health Minister's Covid-19 Mandatory Vaccination Order, all Alfred Health employees are required to be fully vaccinated (3 doses) for COVID-19 or hold an acceptable medical exemption. Furthermore, in accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption. 

Website: www.alfredhealth.org.au