Administration Officer - Specialist Clinics - Caulfield

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.

• Permanent position
• Part time (56 hours per fortnight)
• Managers and Administrative Worker Grade 1 Level 1 (HS1)
• Located at Caulfield Hospital - Specialist Clinics
• Join a dynamic team providing great patient customer service
• Great staff benefits!

The Department

Approximately 1000 patients are treated daily across Alfred Health Specialist Consulting Clinics within surgical, medical and other specialties.

Alfred Health Specialist Clinics is responsible for the overall delivery of several health services across the organisation providing medical, nursing and allied health services to patients across all three campuses.

The Role

This position reports to the Administration Supervisor, and is part of an administration team. The Administration Officer performs a range of administrative, reception and clerical tasks to support and assist the day to day function of the clinics and health service. The Administration Officer is approachable, responsive and provides professional service to ensure best customer outcomes are delivered.

The job will see you:

• Greeting patients, handling referrals, answering phone calls, and booking patient appointments 
• Supporting clinical staff (Doctors and Nurses) with administrative tasks 

Experience and Skills Required

Desirable

• Sound administrative experience - hospital environment preferred but not essential 
• Personable, customer focused approach, and commitment to high quality service 
• Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational)
• Understanding of confidentiality and privacy legislation
• Understanding of medical terminology
• Demonstrated ability to plan work flow, prioritise and delegate to meet deadlines

Staff Benefits

• Salary packaging & novated leasing through Maxxia
• Flexible health insurance coverage through HCF Health Insurance
• Onsite car parking opportunities, deducted pre-tax!!
• Fantastic onsite fitness facilities at The Alfred through ProSport health and fitness
• Childcare services at The Alfred managed by KU Children’s Services

For enquiries regarding this position, please contact Suhanya Dassanayake, Administration Supervisor on 03 9076 6102 or [email protected]

Applications close 11pm AEST, Monday 26th May 2025.

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption. 

Website: www.alfredhealth.org.au