Administration Officer

Bayside Health

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

• Multiple permanent positions available
• Grade 1 Administrator (HS1)
• Alfred Hospital location
• Great staff benefits!

The Department

Alfred Brain Specialist Clinics and Neurosciences Department

Specialist Clinics are responsible for the overall delivery of a number of non-admitted or ambulatory services across the organisation. These services include pre and post-hospital admission and management of medical conditions, including chronic disease and complex health problems. These services are provided in-conjunction with diagnostic services such as pathology and imaging.

The Role

The role is responsible for ensuring that the service provides best customer outcomes and meets both internal and external, including government, reporting requirements. The administration officer ensures that an approachable, responsive and professional service is provided to patients, carers and health professionals. Responsibilities may include reception, patient enquiries, clinic preparation, electronic appointment scheduling, referral management, telephone support and data entry.

QUALIFICATIONS/EXPERIENCE REQUIRED
Essential

• At least 2 years’ experience, or equivalent in a public facing role, preferably Medical reception.
• Confidence in dealing with face-to-face patient interactions and phone enquires.
• Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational)
• Previous administration experience in a health setting 

Highly Desirable

• Understanding and experience supporting MBS clinics in a similar setting 
• Understanding of confidentiality and privacy legislation
• Knowledge of Cerner Programs 
• Typing accuracy and speed of at least 40wpm
• Understanding of medical terminology Understanding and experience of Medicare billing processes
• Demonstrated ability to plan work flow, prioritise and delegate in order to meet deadlines

Staff Benefits

• Generous salary packaging and novated leasing are available through Maxxia
• Onsite child care services, a payroll deductible expense
• Onsite staff gym, a payroll deductible expense
• Modern onsite library facilities, exclusive to Alfred Health staff
• Access to health and wellbeing incentives
• Discounted health insurance

For all enquiries regarding this role, please contact James Fitzmaurice, Administration Supervisor at [email protected]

Previous applicants are welcome to apply. 

Applications close at 11 pm Monday, 26th January 2026

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.