HRIS and Payroll Applications Support Analyst - SuccessFactors

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services. On 1 January 2026, Alfred Health will come together with Kooweerup Regional Health Service, Peninsula Health, Bass Coast Health and Gippsland Southern Health Service to create Bayside Health, a newly merged health service with more than 22,000 employees caring for a community of over 1.2 million Victorians. The new health service will provide people with the best possible care with services that support them throughout their lives. The merger will also strengthen our workforce, providing new training, education and career opportunities. Subject to final approval on 1 January 2026, all employees from the five health services will transfer to Bayside Health.

• Fixed Term - Full Time (1.0 EFT) Until End Oct 2026
• Great Staff Benefits, 5 Weeks Annual Leave & Salary Packaging
• Located at The Alfred

The Department

The Alfred Health HRIS Team provides HRIS System support and related support services to all employees across Alfred Health as well as Alfred Health management.

The Role

This position is required to work across all Alfred Health sites as required to meet business needs. You will work collaboratively with Alfred Health’s Finance & People & Culture Divisions including Recruitment, Occupational Health and Safety, and Employee Relations in the provision of a total HRIS, Rostering T&A, and Payroll Service.

The HRIS Applications Support Analyst is to support and maintain the HRIS applications (currently, SAP & Kronos) in accordance with business needs and provide user support on application matters and use. Support of the application systems includes maintenance of business user configuration, e.g. employee HR data, pay and allowance rates, organisation structure, jobs & positions.

Qualifications & Experience Required

• Victorian Certificate of Education
• 4+ years experience in operating payroll and/or HR services and delivering customer services in a medium to large organisation using an HRIS.
• 3 to 5 years experience in Business analysis & Process documentation
• Experience in a training role
• Exposure to Awards, EBA’s and Legislation
• Professional customer service technique, ability to deal with queries in a mature and responsive manner
• Well developed communication skills (both written and oral)
• Well developed numeric and literacy skills
• Well developed analytical skills and business analyst experience
• A strong team player
• Customer service focus and relationship building capabilities
• A high attention to detail
• A high level of organisational skills
• Ability to work independently
• Ability to prioritise and meet tight deadlines
• Adaptability and willingness to learn new behaviours and adopt best practice standards
• Ability to handle a demanding workload and provide guidance and intellectual input into numerous areas simultaneously.
• Strategic thinking with track record of turning ideas into action.

Staff Benefits

• 5 Weeks Annual Leave
• Salary Packaging
• Discount Health Insurance
• Staff Parking
• On-Site Gym
• Close Proximity to Public Transport

All enquires to Rita Witham, Manager HRIS Applications Support on 0468 466 232

Applications Close: 11pm AEST, Friday 26th September 2025

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption. 

Website: www.alfredhealth.org.au