Administration Officer - Pharmacy Outpatient Clinics - Alfred Healthicon-resource-website icon-resource-website
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Administration Officer - Pharmacy Outpatient Clinics

LocationAlfred Health
Work TypeFull time
Positions1 Position
Job no: 69582
Category: Allied Health and Medical Science, Pharmacy

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.


  • Permanent position
  • Full-time - 80 hours per fortnight with ADO
  • Classification: Grade 2 Administration (HS2)
  • Great staff benefits

The Department 

The Pharmacy services operate across all Alfred Health sites and are well recognised nationally and internationally for high quality, innovative, patient-focussed services, education and training programmes as well as significant research output.  Pharmacists are essential members of all clinical teams and have a critical role in patient management. Their understanding of Pharmaceutics, Pharmacology and Medicine Management ensures Alfred Health patients receive the best pharmacy care possible.

Pharmacy activities extend to the Outpatient clinics, where pharmacists conduct clinical reviews of patients receiving complex and changing medications. A recent expansion in this service and associated funding has led to the development of an additional Administrative Office position to support the administrative tasks in this space. You will work as part of a team to manage the outpatient booking process for Pharmacy 

The Role

This Administrative Officer position will foucs on providing support to pharmacist workings in the Outpatient clinics at Alfred Health. Duties includes:

  • Managing new referrals
  • Scheduling and rescheduling patient appointments
  • Completing clinic follow up activities
  • Collecting data for reporting purposes 
  • Communicating with patients, carers,  pharmacy staff and other multidisciplinary team members 
  • Supporting pharmacy staff with administrative tasks 

Qualifications/Experience required

  • Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel 
  • Previous administration experience in a health setting (desirable) 
  • Knowledge of Cerner Programs or similar public health Electronic Medical Record (EMR) system (desirable) 
  • Understanding and experience supporting outpatient clinics (desirable) 
  • Understanding of basic medical terminology (desirable) 

Staff Benefits

  • Generous salary packaging and novated leasing are available through Maxxia
  • Onsite child care services, a payroll deductible expense
  • Onsite staff gym, a payroll deductible expense
  • Modern onsite library facilities, exclusive to Alfred Health staff
  • Access to health and wellbeing incentives
  • Discounted health insurance

If you are interested in this position, or would like any further details, please contact Diana Sandulache (Deputy Director of Pharmacy - Workforce and Culture)  on 9076 2061.

Applications close: 11pm Sunday, 16th June 2024

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.

In accordance with the Health Minister's Covid-19 Mandatory Vaccination Order, all Alfred Health employees are required to be fully vaccinated (3 doses) for COVID-19 or hold an acceptable medical exemption. Furthermore, in accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.