EMR Application Specialist

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.

Temporary Position Until 30 June 2026

Full Time at 80 hours per fortnight including ADO

Managers and Administrative Worker Grade 4 (HS4) + over award based on experience

Hybrid Model - Melbourne location / Work From Home (as required)

Staff Benefits

The Department

The Electronic Medical Record (EMR) department sits within the CIS sub-division and is a key part of Alfred Health’s Digital Health Division. It manages the performance, optimisation and support of the enterprise Clinical Information Systems including Oracle Health’s Cerner Millennium EMR, Dedalus’s i.PM Patient Administration System (PAS), and associated systems, ensuring that they effectively meet the evolving needs of clinical workflows and operational objectives. The department collaborates closely with clinical, administrative, and technical teams to deliver solutions that enhance patient outcomes, streamline processes, and improve system usability. 

The Position

We are seeking a proactive and detail-oriented Application Specialist to join our Digital Health team at Alfred Health. This role is ideal for someone with a strong background in healthcare applications who is passionate about supporting frontline clinical services through technology. You will play a pivotal role in configuring, optimising, and supporting Alfred Health’s EMR, PAS, and related systems, ensuring they meet evolving clinical and operational needs.

Key Responsibilities include but are not limited to

• Configure and optimise clinical and administrative applications to support end-user workflows
• Deliver technical support and issue resolution, including participation in an on-call roster
• Collaborate with stakeholders to implement meaningful system enhancements
• Ensure rigorous testing and change control procedures are followed
• Maintain detailed system documentation and contribute to knowledge sharing across the team
• Support continuous improvement initiatives that enhance usability and safety

What You’ll Bring

• A strong understanding of clinical and administrative workflows and experience supporting digital health systems
• Technical knowledge in EMR configuration, preferably Oracle Health’s Cerner Millennium
• Ability to troubleshoot complex issues and manage multiple tasks in a fast-paced environment
• Strong communication skills to work effectively with diverse clinical and technical teams
• Experience in testing, documentation, and change control processes

Why Join Us?

• Career Growth - Access professional development and emerging Digital Health innovations
• Impactful Work - Shape the future of healthcare IT at a leading hospital network
• Work-Life Balance - Flexible work arrangements and ADO entitlements
• Generous Benefits - Salary packaging, onsite gym, discounted health insurance, and more!

For enquiries regarding this role, please contact Steven White, Senior Manager EMR at [email protected]

Applications close at 11 pm Tuesday, 8 July 2025

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption. 

Website: www.alfredhealth.org.au