Switchboard Operator

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.

• Ongoing
• Full Time, 80 hours per fortnight with ADO (7:00-15:30)
• Managers and Administrative Worker Grade 1 (HS1)
• 5 Weeks annual leave + 13 ADO's
• Located at The Alfred 
• Great staff benefits! 

The Department

The Alfred Health Outpatients Program is responsible for the delivery of a number of non-admitted services across the organisation as well as several services that support the delivery of clinical care, including Specialist Consulting Clinics, GP Liaison Service, Health Information Service and the Referral In service.

The Role

We currently have a vacancy for an experienced switchboard operator to operate The Alfred’s switchboard. The successful applicant will be responsible for handling telephone calls from external and internal customers, whilst ensuring that all calls are answered in a timely fashion. This position also includes updating changes to medical staff rosters and dealing with emergency calls promptly. 

Experience and Qualifications Required

• Higher School Certificate/Victorian Certificate of Education
• Previous clerical and switchboard experience, preferably in a Hospital environment
• Highly developed organisational, communication and interpersonal skills

Staff Benefits

• Access to Salary Packaging and Novated Leasing
• Health and wellbeing initiatives in addition to discounted health insurance
• Onsite childcare centre
• Discounted onsite car parking
• Onsite gymnasium

If this opportunity sounds like it is for you, click the APPLY button, including your resume and cover letter. 

For a confidential discussion please contact Kristina Janus (Switchboard Team Leader) on 03 9076 2439.

Applications close 11pm AEST, Friday 28th June 2024.

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.

In accordance with the Health Minister's Covid-19 Mandatory Vaccination Order, all Alfred Health employees are required to be fully vaccinated (3 doses) for COVID-19 or hold an acceptable medical exemption. Furthermore, in accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption. 

Website: www.alfredhealth.org.au