Administration Officer

Bayside Health

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

• Permanent position
• Full time (80 hours per fortnight + flexible monthly ADOs)
• Managers and Administrative Worker Grade 1 Level 1 (HS1)
• Located at The Alfred
• Great Staff benefits!

The Department

Alfred Cancer Specialty Clinics

The Alfred Cancer Specialty Consulting Clinics provide scheduled medical, nursing and allied health services to patients. Caring for patients in the malignant and non-malignant haematology, medical oncology, palliative care and radiation oncology outpatient clinics.

The Role

We have a great opportunity for an experienced administrative support role in Alfred Cancer, supporting the Radiation Oncology and Haematology Oncology service. This position will be managing the coordination of the Oncology clinics working alongside the medical team. Responsibilities may include reception, patient enquiries, clinic preparation, electronic appointment scheduling, referral management and telephone support. Strong organisational, customer service skills and demonstrated computer efficiency are essential, as is the ability to prioritise tasks in a busy environment. Excellence in written and oral communication skills, and a high level of attention to detail is also required.

Experience working within a medical environment and familiarity with medical terminology will be highly regarded, however, applicants with strong administrative skills from other fields will also be considered. This position reports to the Administration Supervisor of Cancer Services. As part of the administration team for the Outpatient Cancer Program the administration officer will effectively and efficiently perform a range of administrative, reception and clerical tasks to support and assist the day to day function of the clinics and health service. The role is responsible for ensuring that the service supports best customer outcomes and meets both internal and external, including government reporting requirements.

The Administration Officer ensures that an approachable, responsive and professional service is provided to patients, carers and health professionals at all times.

Qualifications and Experience Required

Essential

• Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational)

Desirable

• Previous administration experience in a health settingUnderstanding and experience supporting MBS clinics in a similar setting
• Understanding of confidentiality and privacy legislationKnowledge of Aria, Cerner & IPM Programs
• Typing accuracy and speed of at least 40wpm
• Understanding of medical terminologyAbility to work underpressure and in a busy environment
• Demonstrated ability to plan work flow, prioritise and delegate in order to meet deadlines

Staff Benefits

• Salary packaging & novated leasing through Maxxia
• Onsite car & bike parking opportunities, deducted pre-tax!! *subject to availability 
• Fantastic onsite fitness facilities at The Alfred through ProSport health and fitness
• Childcare services at The Alfred managed by KU Children’s Services 

If applicable, please specify specific requirements that you require in your cover letter or CV.

For enquiries regarding this position, please contact Emily Ralfs, Administration Supervisor via email on [email protected] or (03) 9076 3768.

Application close 11pm AEDT, Friday 20th March 2026.

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.