Ward Clerk - Intensive Care

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.

• Permanent opportunity
• Part time and full time positions available
• Monday to Friday, day and evening shifts available
• Managers and Administrative Worker Grade 1 Level 1 (HS1)
• Located at Alfred Health
• Great staff benefits!

The Department

Alfred ICU is a university attached quaternary referral centre, providing State Service for heart and lung transplantation (including paediatric lung transplantation), artificial heart technology, extra-corporeal membrane oxygenation (ECMO), burns and hyperbaric medicine. It also provides Victoria’s Adult Cystic Fibrosis and Pulmonary Hyperextension Services. Internationally renowned, The Alfred ICU provides specialist career pathways and endless career opportunities. The Intensive Care Unit is a state-of-the-art facility with 68 beds, admitting more than 3,000 patients a year.

The Role

The team at The Alfred Hospital is looking for someone with excellent customer service and patient focus to join their team. You will join our dynamic and passionate team in the position of Ward Clerk located our state of the art Intensive Care Unit.

You will be responsible for the coordination of communication, patient services and clerical functions as directed by the Nurse Manager. Your goal is to promote and maintain good customer relations with patients, visitors, and other hospital staff.

About You

Customer relations and excellent communication skills are essential to this role. You will ensure all patients, visitors and work colleagues and a variety of health professionals are provided with guidance and accurate information pertaining to the ward environment.

Experience with managing telephones and reception is essential. Excellent clerical and computer skills and the ability to multitask are core skills required. Completion of a medical terminology course or experience working with medical terminology would be favourable.

Experience and Skills Required 

Essential

• Current and satisfactory Police Check
• Current and satisfactory Working with Children Check

Desirable

• Good communication skills
• Proficient in MS Office
• Good telephone skills
• Ability to problem solve

Staff Benefits

• Generous salary packaging and novated leasing are available through Maxxia
• Onsite childcare services, payroll deductible expense
• Onsite staff gym, a payroll deductible expense
• Modern onsite library faculties, exclusive to Alfred Health staff
• Access to health and wellbeing incentives
• Discounted health insurance

For enquiries regarding this position, please contact Thalles Rodrigues on [email protected] or on 03 9076 0700.

Applications close 11pm AEDT, Thursday 21st November 2024.

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption. 

Website: www.alfredhealth.org.au