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Ward Clerk - High Risk Foot Service

LocationAlfred Health
Work TypePart time
Positions1 Position
Job no: 62558
Category: Administration, Administration & Office Support

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.

  • Permanent–ongoing
  • Part-time–32 hours per fortnight
  • Classification code–HS1
  • Alfred Location
  • Staff benefits


The Department

The Alfred High Risk Foot Service launched in August 2021 and provides coordinated, multidisciplinary care for patients with predominantly diabetic foot complications, with a focus on preventing decline in vascular-compromised, high-risk patients. The service is considered best-practice and has been benchmarked against other health services. It will be provided via two streams: same-day admitted care, and multi-day inpatient care; resulting in more efficient and higher-quality care.

This new service provides an opportunity to create a contemporary model of care for patients aligned with the National Association of Diabetes Centres Collaborative Interdisciplinary High Risk Foot Services Standards.

The High Risk Foot Service includes clinicians from Podiatry, Departments of Endocrinology and Diabetes, Vascular Surgery, Diabetes Clinical Nurse Consultants, and Prosthetics and Orthotics with Ward Clerk support. The High Risk Foot Service Coordinator will triage referrals, oversee patient flow through the service, and ensure a coordinated approach to clinical care. The team will work with other specialist services as required to provide comprehensive and timely care for patients.


The Role

The Ward Clerk is responsible for the coordination of communication, patient services and clerical functions within the High-Risk Foot Service. As the first point of contact for many patients, visitors and staff, the Ward Clerk facilitates excellent customer service and is central to the efficient and effective running of the unit environment.


Qualifications and Experience


  • Demonstrated computer literacy including Microsoft Office Applications (Word, Excel and email)    


  • Certificate III in Business Administration or equivalent
  • Formal training in Microsoft Office Applications (Word and Excel)
  • Experience/background in a health care setting
  • Experience using Cerner or other Electronic Medical Records
  • Knowledge of medical terminology and/or clinical practice

Staff Benefits

  • Salary packaging
  • Novated leasing
  • Health and wellbeing incentives
  • Discounted staff parking
  • Discounted health insurance


If you are interested in this position or would like any further details, please contact Diana Blackburn on 0429 773 468 or 03 9076 3457.

Applications close at 11 pm Friday, 1st March 2024


Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.

All Alfred Health employees are required to be vaccinated against COVID-19. This is in accordance with the Vaccination of Health Care Workers (COVID-19) Directions - Health Services. All Alfred Health employees are required to be vaccinated against influenza. This is in accordance with the Mandatory Vaccination of Health Care Workers (Influenza Vaccine) Directions - Health Services Establishments for influenza.

Website: www.alfredhealth.org.au